McKinsey & Company

Digital Delivery Analyst - McKinsey Academy

McKinsey & Company

2000 Avenue of the Stars, Los Angeles, CA 90067, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

You’ll oversee all operational aspects of delivering digital courses to our clients, including: participant onboarding and user management, engagement-focused communications, customer support, Teaching Assistant (TA) management and analytics/reporting. For example, you’ll be responsible for systems enrollment, group configuration and designing/hosting online kickoff sessions. In addition, you’ll communicate with participants, sponsors and TAs to drive engagement and achievement of course and program objectives. You’ll also provide support for participants as they move through their learning journey. For reporting, you’ll use data to drive impact, engagement, and improve our offerings. During and after course runs, you’ll monitor and analyze quantitative/qualitative data from multiple sources on the participant experience. You will provide recommendations for improvement based on your analysis.

Where is this job?
This job is located at 2000 Avenue of the Stars, Los Angeles, CA 90067, USA
Job Qualifications
  • 2+ years of experience preferably in a similar type of digital learning administrator and/or course operations coordinator role

  • Positive attitude and ability to exhibit grace under pressure

  • Ability to handle uncertainty and solve problems in a structured way

Required Skills
  • MS Word

  • MS PowerPoint

  • MS Excel skills

  • Analytical skills (data driven)

  • Effective Time Management

  • Project-management

Soft Skills
  • Process Improvement

  • Driven and self-motivated

  • flexibility

  • Communication Skills

  • Problem Solving Skills

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Digital Delivery Analyst - McKinsey Academy in 2000 Avenue of the Stars, Los Angeles, CA 90067, USA is between $53,000 and $76,000 per year.

Additional Information
McKinsey & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 10th, 2021
Apply BeforeMay 22nd, 2025
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About McKinsey & Company

McKinsey & Company is an American worldwide management consulting firm. McKinsey publishes the McKinsey Quarterly since 1964, funds the McKinsey Global Institute research organization, publishes reports on management topics, and has authored influential books on management.

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