
Associate - Process Improvement
You will be responsible for blending strategic thinking with hands-on experiences, advising on developing and defining operational strategies to help our clients around the world solve their most critical problems. In your role you will provide unique set of tools and techniques to help clients identify opportunities for improvement, and you will implement recommendations in support of our client’s business objectives. You will work directly with clients while sharing your expertise and insights with colleagues globally, thereby expanding our knowledge and refining our approaches in Service Operations. You will make meaningful, hands-on contributions to multiple projects across a dynamic set of situations in a way that utilizes your deep knowledge of functional transformations.
- 2 - 10 years of relevant experience that includes a progressive career trajectory, outstanding professional achievement and impact 
- Capable of working well with others but also autonomously with little direction 
- Strong interest in knowledge development, i.e., contributing to articles, experiential learning and a passion for capability building 
- Demonstrated experience successfully leading a transformational / capability building activity within a service environment 
- Time Management Skills 
- Frontline & Sales process transformation 
- Prioritizing skills 
- Adaptability 
- Problem Solving Skills 
- Detail Oriented and Organized 
- Verbal and Written Communication 
- Multi tasker 
- Driven for excellence 
According to JobzMall, the average salary range for a Associate - Process Improvement in Blue Cross Blue Shield Tower, 300 E Randolph St, Chicago, IL 60601, USA is $63,000 to $90,000 per year. This range includes base salary, bonuses, profit sharing, tips, commissions, overtime pay, and other forms of cash earnings. The amount may vary depending on experience and the location of the position.
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McKinsey & Company is an American worldwide management consulting firm. McKinsey publishes the McKinsey Quarterly since 1964, funds the McKinsey Global Institute research organization, publishes reports on management topics, and has authored influential books on management.

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