UX Research Manager - Shopping Experience

We’re looking for a passionate leader to play a key role in building out UX research within our global UX Design team at McDonald’s – with a specific focus on the Shopping Experience (engage, discover, select, purchase, and fulfill) across both our app and kiosk channels. This candidate will be responsible for both generative and evaluative UX research, working collaboratively with the broader digital products & experiences team as well as 3rd party vendors. Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, diary studies, surveys, user/usability testing (remote and in-person), and any other methods. Review, analyze, and communicate qualitative and quantitative data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users. Use analytic data to help drive assumptions toward testable hypotheses. Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company.

According to JobzMall, the average salary range for a UX Research Manager - Shopping Experience in 1035 W Randolph St, Chicago, IL 60607, USA is $73,000 to $105,000 per year. This salary range is based on the experience, qualifications, and skills of the candidate.

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.