McDonald's Corporation

ServiceNow Admin- Governance, Risk & Compliance

McDonald's Corporation

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to McDonald's Corporation, one of the world's leading fast-food chains with a global presence in over 100 countries. We are currently seeking a highly skilled and experienced ServiceNow Admin- Governance, Risk & Compliance to join our dynamic team. In this role, you will play a crucial role in ensuring the company's compliance with regulations and industry standards, while also implementing and maintaining governance processes and procedures. As a ServiceNow Admin, you will have the opportunity to make a significant impact on our company's operations and contribute to our overall success. If you are a detail-oriented professional with a passion for compliance and a strong understanding of ServiceNow, we invite you to apply for this exciting opportunity.

  1. Develop and implement governance processes and procedures to ensure compliance with regulations and industry standards.
  2. Monitor and maintain the ServiceNow platform to ensure its effectiveness and efficiency in managing governance, risk, and compliance processes.
  3. Collaborate with cross-functional teams to identify areas of improvement and implement solutions to enhance the company's compliance measures.
  4. Conduct regular audits and risk assessments to identify potential compliance issues and provide recommendations for improvement.
  5. Keep up-to-date with relevant laws and regulations to ensure the company remains compliant and proactively make necessary adjustments to processes and procedures.
  6. Provide training and support to employees on governance, risk, and compliance processes and procedures.
  7. Analyze data and generate reports to track and communicate key compliance metrics.
  8. Work closely with internal and external auditors to provide necessary documentation and support during audits.
  9. Troubleshoot and resolve any issues or errors within the ServiceNow platform related to governance, risk, and compliance.
  10. Continuously review and improve governance processes and procedures to ensure they align with the company's goals and objectives.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Proficiency In Servicenow Platform: The Candidate Should Have A Deep Understanding Of The Servicenow Platform And Its Various Modules, Including Governance, Risk, And Compliance (Grc). They Should Be Able To Configure And Customize The Platform To Meet The Specific Needs Of Mcdonald's Corporation.

  • Knowledge Of Regulatory Compliance: Mcdonald's Corporation Operates In A Highly Regulated Industry, And Therefore, The Servicenow Admin-Grc Should Have A Strong Understanding Of Regulatory Compliance Requirements. They Should Be Familiar With Industry-Specific Regulations And Have Experience In Implementing Them Within The Servicenow Platform.

  • Experience In Grc Implementation: The Ideal Candidate Should Have A Proven Track Record Of Successfully Implementing Grc Solutions In Large Organizations. They Should Be Well-Versed In Grc Processes And Best Practices, Such As Risk Management, Control Testing, And Compliance Reporting.

  • Communication And Collaboration Skills: As A Servicenow Admin-Grc, The Candidate Will Be Required To Work Closely With Various Stakeholders, Including Business Leaders, It Teams, And External Auditors. Therefore, They Should Have Excellent Communication And Collaboration Skills To Effectively Understand And Address The Needs Of Different Parties.

  • Problem-Solving And Analytical Skills: Mcdonald's Corporation Deals With A High Volume Of Data And Complex Processes, Making It Essential For The Servicenow Admin-Grc To Have Strong Problem-Solving And Analytical Skills. They Should Be Able To Identify Issues, Troubleshoot Them, And Provide Effective Solutions To Ensure The Smooth Functioning Of The Grc Processes.

Required Skills
  • Change Management

  • Integration

  • Scripting

  • Incident Management

  • ITSM

  • Reporting

  • Configuration management

  • Asset management

  • User Administration

  • Workflow automation

  • Service Catalog

  • Service Portal

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow Admin- Governance, Risk & Compliance in Chicago, IL, USA is $83,000 - $110,000 per year. This can vary based on factors such as experience, education, and specific job responsibilities.

Additional Information
McDonald's Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About McDonald's Corporation

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.

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