Senior Manager - Chapter Lead

Attention all experienced leaders! Are you looking for a new and exciting opportunity to showcase your management skills at one of the world's most iconic companies? McDonald's Corporation is seeking a highly motivated and dynamic individual to join our team as a Senior Manager - Chapter Lead. In this role, you will have the chance to lead and develop a team while driving business growth and success. We are looking for someone who is passionate about delivering exceptional customer service and has a strong background in leadership and operations management. If you are ready to take the next step in your career and make a meaningful impact, we want to hear from you!

1. Lead and manage a team of employees to achieve company goals and objectives.
2. Develop and implement strategies to drive business growth and success.
3. Ensure exceptional customer service standards are maintained and exceeded.
4. Create a positive and motivating work environment for team members.
5. Train and develop team members to enhance their skills and capabilities.
6. Monitor and analyze team and individual performance, providing feedback and coaching as needed.
7. Collaborate with other senior managers and cross-functional teams to achieve company objectives.
8. Stay up-to-date with industry trends and best practices to continuously improve operations.
9. Manage budget and resources effectively to optimize efficiency and profitability.
10. Act as a role model and mentor for team members, promoting a culture of continuous learning and development.
11. Handle and resolve any escalated customer or employee issues.
12. Communicate effectively with upper management and provide regular updates on team performance and progress.
13. Conduct performance evaluations and make recommendations for promotions or disciplinary action.
14. Ensure compliance with company policies, procedures, and standards.
15. Identify and implement process improvements to enhance overall performance and customer satisfaction.

According to JobzMall, the average salary range for a Senior Manager - Chapter Lead in Mexico City, CDMX, Mexico is between $800,000 - $1,200,000 MXN per year. This can vary depending on the specific company, industry, and level of experience.

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.