
Program Manager, Customer Data Strategy
Oversee the intake, prioritization, capacity planning and delivery of digital channel Analytics and Insights projects for all agency partners. Direct agency project managers on overall prioritization, project direction and delivery expectations. Conduct necessary meetings including kick-off meetings, requirements gathering sessions, regular project check-ins and retrospectives Serve as the conduit between business strategic leads and agency leads throughout all stages of the project lifecycle and project stage gates. Build communication plans and ensure that all stakeholders and team members are aligned on priorities. Define success criteria for milestones identified and define how to measure overall project success. Identify process improvement opportunities through regularly scheduled retrospectives and stakeholder and partner interviews. Assist in vendor management (onboarding, contract reviews, assessments, scoping), manage budgets and financial forecasting.
Experience working in a QSR, or Retail environment preferred
A minimum of 5 years’ Project Management experience leading complex analytical and cross-functional projects
Understanding of test design and measurement methodologies with an ability to understand the core tenants of the analytics in support of that work
MS Word
Agile methodologies
MS Excel skills
MS PowerPoint Skills
Great time management
Project Management methodology
JIRA & Confluence
Strong analytical acumen
Verbal communication
written communication
Problem-solving and resourcefulness
Strong organizational skills
Flexibility/Adaptability
Attention to detail and accuracy
Multi tasker
According to JobzMall, the average salary range for a Program Manager, Customer Data Strategy in 110 N Carpenter St, Chicago, IL 60607, USA is $100,000 to $150,000 per year. This range is based on salaries reported by JobzMall users and is based on the job title, location, and experience level of the individual.
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McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.

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