
Manager, Program Management & Operations Excellence
Are you a highly motivated and results-driven individual with a passion for driving operational excellence? Do you have a strong background in program management and experience in the fast-paced world of the food industry? If so, we have an exciting opportunity for you at McDonald's Corporation as our Manager of Program Management & Operations Excellence.As the world's leading global food service retailer, McDonald's is committed to delivering exceptional customer experiences while continuously improving our operations. We are seeking a dynamic leader to join our team and drive our program management and operations excellence initiatives to new heights. This role requires a strategic thinker with a hands-on approach and a track record of achieving measurable results.If you thrive in a fast-paced, collaborative environment and have a passion for delivering excellence, we want to hear from you. Join our team and be a part of shaping the future of McDonald's Corporation.
- Develop and implement strategic initiatives for program management and operations excellence to drive continuous improvement and achieve business objectives.
- Lead and manage a team of program managers and operations excellence specialists to ensure effective and efficient execution of projects and programs.
- Collaborate with cross-functional teams to identify areas for improvement and develop action plans to address them.
- Monitor and analyze key metrics and performance indicators to identify opportunities for optimization and cost reduction.
- Provide guidance and support to regional and global teams to ensure consistency and alignment in program management and operations excellence efforts.
- Develop and maintain relationships with key stakeholders to ensure buy-in and support for program management and operations excellence initiatives.
- Conduct regular reviews and evaluations of programs and processes to identify areas for improvement and implement corrective actions.
- Stay current on industry trends and best practices in program management and operations excellence to drive innovation and maintain a competitive edge.
- Develop and manage budgets for program management and operations excellence initiatives and ensure cost-effective use of resources.
- Foster a culture of continuous improvement and operational excellence throughout the organization through training, coaching, and mentoring.
- Communicate progress, successes, and challenges to senior leadership to ensure alignment and support for program management and operations excellence initiatives.
- Develop and enforce policies, procedures, and standards for program management and operations excellence to ensure consistency and compliance across the organization.
- Identify and mitigate potential risks and issues that may impact the success of program management and operations excellence initiatives.
- Lead change management efforts to ensure successful implementation and adoption of new processes and initiatives.
- Foster a positive and collaborative work environment that encourages teamwork, open communication, and a commitment to excellence.
Bachelor's Degree In Business Administration, Operations Management, Or A Related Field.
Minimum Of 5 Years Of Experience In Program Management And Operations In A Fast-Paced Environment, Preferably In The Food Service Industry.
Proven Track Record Of Successfully Managing Multiple Projects And Initiatives Simultaneously.
Strong Leadership Skills And Experience Managing And Developing Cross-Functional Teams.
Excellent Analytical And Problem-Solving Abilities, With A Focus On Driving Operational Efficiency And Excellence.
Change Management
Process Improvement
Strategic Planning
Communication Skills
Project Management
Performance Management
Data Analysis
Problem Solving
Budget management
Team Leadership
Cross-Functional Collaboration
Vendor
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Manager, Program Management & Operations Excellence in Chicago, IL, USA is between $90,000 and $130,000 per year. This may vary depending on factors such as industry, company size, and experience.
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McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.

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