Manager, Crisis Communications

Welcome to McDonald's Corporation, where we are dedicated to serving delicious food and providing exceptional customer service to millions of people around the world. We are currently seeking a highly skilled and experienced Manager of Crisis Communications to join our team and help us effectively navigate and manage any potential crises that may arise.In this role, you will be responsible for leading our crisis communication efforts and ensuring that our brand's reputation and image are protected during times of uncertainty or negative publicity. The ideal candidate will possess strong communication skills, strategic thinking abilities, and a proven track record of successfully handling crisis situations.If you are a dynamic and resilient individual with a passion for problem-solving and a commitment to upholding brand integrity, we would love to have you on our team. Join us at McDonald's Corporation and help us continue to provide the best possible experience for our customers.

1. Develop and implement crisis communication strategies and protocols to effectively manage and respond to potential crises that may impact the company's brand and reputation.
2. Serve as the primary point of contact for all crisis communication efforts and liaise with internal departments, external stakeholders, and media outlets as needed.
3. Conduct thorough risk assessments and scenario planning to identify potential crises and develop proactive strategies to mitigate their impact.
4. Collaborate with cross-functional teams to ensure consistent and timely messaging and alignment with the company's core values and mission.
5. Monitor and track media coverage and public sentiment to identify potential issues or crises and develop appropriate responses.
6. Prepare and train company spokespersons and executives for media interviews and public statements during times of crisis.
7. Develop and maintain relationships with media outlets and influencers to proactively manage the company's reputation.
8. Create and distribute crisis communication materials, including press releases, statements, and social media content, to effectively communicate the company's response and actions.
9. Manage and update crisis communication plans and procedures to ensure they align with changing business needs and industry best practices.
10. Stay current on industry trends and best practices in crisis communication and provide recommendations for continuous improvement.

According to JobzMall, the average salary range for a Manager, Crisis Communications in Chicago, IL, USA is between $75,000 and $130,000 per year. This can vary depending on the specific industry, company, and years of experience of the individual.

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.