McDonald's Corporation

Director of Franchise Learning & Development

McDonald's Corporation

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

McDonald's Corporation is seeking a dynamic and experienced leader to join our team as the Director of Franchise Learning & Development. As the global leader in the fast food industry, we are committed to providing our franchisees with the resources and support they need to succeed. In this role, you will be responsible for creating and implementing innovative training and development programs to enhance the skills and knowledge of our franchisees. We are looking for a highly motivated individual with a strong background in franchise operations and a passion for developing others. If you are a strategic thinker with exceptional communication and leadership skills, we encourage you to apply for this exciting opportunity.

  1. Develop and implement strategic training and development programs for McDonald's franchisees globally.
  2. Collaborate with cross-functional teams to identify learning needs and create customized training solutions.
  3. Conduct regular needs assessments to ensure training programs are meeting the evolving needs of franchisees.
  4. Measure the effectiveness of training programs through data analysis and feedback from franchisees.
  5. Continuously evaluate and improve training materials and methods to ensure maximum impact and scalability.
  6. Provide leadership and guidance to regional and national trainers to ensure consistency and quality of training delivery.
  7. Establish and maintain strong relationships with franchisees, understanding their unique needs and challenges.
  8. Stay updated on industry trends and best practices in franchise operations and incorporate them into training programs.
  9. Develop and manage the budget for franchise learning and development initiatives.
  10. Act as a subject matter expert and resource for franchisees regarding training and development opportunities.
  11. Collaborate with other departments within the organization to ensure alignment of training programs with company goals and initiatives.
  12. Represent the company at industry events and conferences to promote the McDonald's brand and share best practices.
  13. Mentor and coach team members to ensure their professional growth and development.
  14. Maintain a positive and inclusive work environment that fosters teamwork and collaboration.
  15. Keep abreast of relevant laws and regulations related to training and development to ensure compliance.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Experience In The Franchise Industry: The Director Of Franchise Learning & Development Should Have A Strong Background In The Franchise Industry, With A Proven Track Record Of Success In Developing And Implementing Training Programs For Franchisees.

  • Strong Leadership Skills: As The Head Of The Franchise Learning And Development Team, The Director Must Have Excellent Leadership Skills To Effectively Manage A Team Of Trainers And Ensure The Success Of The Training Programs.

  • Knowledge Of Mcdonald's Systems And Procedures: The Director Should Have A Deep Understanding Of Mcdonald's Operations, Systems, And Procedures To Effectively Develop Training Programs That Align With The Company's Standards And Goals.

  • Excellent Communication And Interpersonal Skills: This Position Requires Frequent Communication With Franchisees, Corporate Leadership, And Other Stakeholders. The Director Must Be An Effective Communicator And Collaborator To Build Strong Relationships And Ensure The Success Of The Training Programs.

  • Strategic Thinking And Problem-Solving Abilities: The Director Must Have The Ability To Think Strategically And Identify Areas For Improvement In The Franchise Learning And Development Programs. They Should Also Possess Strong Problem-Solving Skills To Address Any Challenges That May Arise During The Training Process.

Required Skills
  • Change Management

  • Performance Management

  • Instructional design

  • Employee engagement

  • Leadership development

  • Coaching and Mentoring

  • Training Development

  • Curriculum Design

  • Learning Strategy

  • Training Delivery

  • Franchise Support

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Director of Franchise Learning & Development in Chicago, IL, USA is between $90,000 and $150,000 per year. This range can vary depending on factors such as the size and success of the franchise, the director's level of experience and education, and the specific responsibilities and duties of the role. Some directors may also receive bonuses or other forms of compensation in addition to their base salary.

Additional Information
McDonald's Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 13th, 2024
Apply BeforeOctober 17th, 2025
This job posting is from a verified source. 
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About McDonald's Corporation

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.

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