McDonald's Corporation

Department Manager

McDonald's Corporation

Greenville, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to McDonald's Corporation, where we strive to provide our customers with the best dining experience possible. As a Department Manager, you will play a crucial role in ensuring the success of our restaurant by overseeing the operations of a specific department. We are looking for a highly motivated and dedicated individual who has a passion for delivering exceptional customer service and leading a team to achieve success. If you have a strong work ethic, excellent communication skills, and thrive in a fast-paced environment, we would love to have you join our team.

  1. Oversee the daily operations of a specific department, such as kitchen, front counter, or drive-thru, to ensure smooth and efficient functioning.
  2. Train, supervise, and motivate team members to deliver excellent customer service and uphold company standards.
  3. Develop and implement strategies to improve department performance and increase customer satisfaction.
  4. Monitor inventory levels and order supplies as needed to maintain adequate stock levels.
  5. Ensure compliance with all food safety and sanitation guidelines to maintain a clean and safe work environment.
  6. Handle customer complaints and resolve any issues promptly and professionally.
  7. Conduct regular meetings with team members to discuss goals, address concerns, and provide feedback.
  8. Create and maintain schedules for department employees, ensuring adequate coverage at all times.
  9. Collaborate with other department managers to coordinate and execute restaurant-wide initiatives.
  10. Maintain a thorough understanding of all menu items, promotions, and company policies to effectively communicate with customers and team members.
  11. Monitor and control department expenses, such as labor and food costs, to ensure profitability.
  12. Stay updated on industry trends and make recommendations for improvements to enhance the overall customer experience.
  13. Uphold the company's values and standards and ensure all team members do the same.
  14. Perform other duties as assigned by upper management.
Where is this job?
This job is located at Greenville, NC, USA
Job Qualifications
  • Strong Leadership Skills And The Ability To Effectively Manage A Team Of Employees.

  • Previous Management Experience In A Fast-Paced Environment, Preferably In The Food Service Industry.

  • Excellent Communication And Interpersonal Skills, With The Ability To Interact With Both Customers And Employees.

  • Knowledge Of Mcdonald's Policies And Procedures, As Well As A Strong Understanding Of Food Safety And Sanitation Standards.

  • Ability To Handle Multiple Tasks And Prioritize Responsibilities In A High-Pressure Environment.

Required Skills
  • Marketing Strategy

  • Time Management

  • Team Management

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Quality Control

  • Sales forecasting

  • Cost management

  • employee training

  • Menu Development

  • Budget planning

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Department Manager in Greenville, NC, USA is $45,000 - $60,000 per year. However, this can vary depending on the specific industry, company, and level of experience of the individual.

Additional Information
McDonald's Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 16th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About McDonald's Corporation

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.

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