Unit Secretary - Charter House

Are you looking for an opportunity to use your organizational skills and passion for helping others in a healthcare setting? Look no further! Mayo Clinic is seeking a highly motivated and dedicated individual to join our team as a Unit Secretary at Charter House. In this role, you will play a crucial role in ensuring the smooth operation of our unit by providing administrative support and excellent customer service to patients, families, and healthcare professionals. If you are detail-oriented, possess strong communication skills, and thrive in a fast-paced environment, we want to hear from you! Join us in our mission to provide the best care to our patients and make a difference in their lives.

1. Schedule and coordinate appointments, procedures, and meetings for patients and healthcare professionals.
2. Maintain accurate and organized patient records, including medical history, test results, and treatment plans.
3. Communicate effectively with patients, families, and healthcare professionals to ensure a positive and welcoming environment.
4. Handle incoming and outgoing calls and emails, responding to inquiries and directing them to the appropriate individuals.
5. Assist with admissions and discharges, ensuring all necessary paperwork and documentation is completed accurately and in a timely manner.
6. Monitor and maintain office supplies and equipment to ensure efficient and effective operations.
7. Collaborate with other healthcare team members to ensure the delivery of high-quality patient care.
8. Follow all privacy and confidentiality policies and procedures to protect patient information.
9. Provide exceptional customer service to patients and their families by addressing their needs and concerns promptly and with empathy.
10. Proactively identify and troubleshoot any issues or challenges that may arise in the unit, finding solutions and communicating them to the appropriate individuals.
11. Continuously update and improve knowledge of healthcare procedures and systems to ensure efficient and effective support to the team.
12. Adhere to all safety and infection control policies and procedures to maintain a safe and clean environment for patients and staff.
13. Participate in staff meetings and training sessions to contribute ideas and suggestions for improving processes and services.
14. Support the overall mission and values of Mayo Clinic by promoting a culture of excellence and compassion.
15. Perform other duties and tasks as assigned by the unit manager or healthcare professionals.

According to JobzMall, the average salary range for a Unit Secretary - Charter House in Rochester, MN, USA is between $31,000 and $46,000 per year. This may vary depending on the specific company, location, and level of experience.

The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.