
Patient Services Specialist
At Mayo Clinic, we strive to provide world-class care to our patients while promoting a culture of positivity and collaboration. Our Patient Services Specialists are essential in maintaining our high standards of care. We are looking for a motivated individual who is committed to providing excellent customer service and building strong relationships with patients.The ideal candidate will have an outgoing personality, strong customer service skills, and the ability to think quickly on their feet. We require at least 1 year of experience in a customer service role and an associate’s degree in healthcare or a related field. The successful candidate will have excellent communication skills, a strong work ethic, and the ability to multi-task in a fast-paced environment. If you have the qualifications and dedication to excel in this position, we invite you to apply!
Basic Computer Skills
Excellent Communication Skills
Medical Terminology Knowledge
Ability To Multitask
Highly Organized
Strong Customer Service Experience
Familiarity With Medical Records Systems And Processes
Compassionate Attitude
Documentation
Data Entry
Communication
Scheduling
Multitasking
customer service
Billing
Patient care
Computer proficiency
Empathy
Problem-Solving
Organizational
Record-Keeping
Healthcare Knowledge
Appointment Setting
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Patient Services Specialist in Jacksonville, FL, USA is $15.00 - $20.00 per hour. This range is based on the reported salaries of Patient Services Specialists in the area, as well as the average cost of living in Jacksonville, FL. The range also takes into account the experience and qualifications of the individual.
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The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.

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