Patient Appointment Services Specialist

Are you passionate about providing excellent patient care? Mayo Clinic is looking for an experienced Patient Appointment Services Specialist to join our team. The ideal candidate will have strong customer service skills, an eye for detail, and the ability to multitask in a fast-paced environment. You will play an instrumental role in making sure that patient appointments are scheduled efficiently and accurately. If you are organized, creative, and passionate about helping patients receive the care they need, we want to hear from you!The minimum qualifications for this position include: high school diploma or GED, at least two years of customer service experience, excellent communication skills, strong computer literacy, and a valid driver’s license. Previous experience in a healthcare setting is preferred but not required.

Responsibilities:

1. Scheduling patient appointments efficiently and accurately.
2. Providing excellent customer service.
3. Assisting patients with inquiries and scheduling needs.
4. Entering patient information into computer systems.
5. Ensuring appointment information is correct and up-to-date.
6. Maintaining a high level of accuracy and attention to detail.
7. Troubleshooting any issues that may arise with appointments.
8. Collaborating with other healthcare staff to ensure patient needs are met.
9. Adhering to all relevant laws and regulations.
10. Maintaining patient confidentiality.

According to JobzMall, the average salary range for a Patient Appointment Services Specialist in Rochester, MN, USA is $32,000 to $46,000 per year. This range is based on a combination of factors including experience, location, and employer.

The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.