Mayo Clinic

Medical Administrative Assistant

Mayo Clinic

Eau Claire, WI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Mayo Clinic, we are dedicated to providing exceptional patient care and advancing medical knowledge through cutting-edge research. As a Medical Administrative Assistant, you will play a crucial role in supporting our mission by providing administrative support to our medical staff and ensuring a smooth and efficient operation of our healthcare facilities. We are seeking a skilled and compassionate individual with a passion for healthcare and strong organizational skills to join our team. If you are looking for a rewarding career in the medical field, we encourage you to apply for this position.

  1. Provide administrative support to medical staff, including scheduling appointments, managing calendars, and handling correspondence.
  2. Maintain accurate and organized patient records, including medical history, test results, and insurance information.
  3. Coordinate patient care by communicating with physicians, nurses, and other healthcare professionals to ensure timely and efficient treatment.
  4. Handle phone calls, emails, and other inquiries from patients and their families in a professional and compassionate manner.
  5. Manage patient billing, including verifying insurance coverage, processing payments, and addressing billing questions or concerns.
  6. Assist with the coordination of medical procedures and treatments, including scheduling appointments, obtaining pre-authorizations, and coordinating follow-up care.
  7. Ensure compliance with all medical and legal regulations, including HIPAA and patient confidentiality.
  8. Maintain inventory and order supplies for the medical facility, ensuring adequate stock levels at all times.
  9. Participate in staff meetings and training sessions to stay updated on new procedures and technologies.
  10. Demonstrate a commitment to providing exceptional patient care and promoting a positive and welcoming environment for all patients and staff.
Where is this job?
This job is located at Eau Claire, WI, USA
Job Qualifications
  • Associate's Degree In Medical Office Administration Or Related Field.

  • Minimum Of 2 Years Of Experience In A Healthcare Setting, Preferably In A Medical Administrative Role.

  • Strong Knowledge Of Medical Terminology, Coding, And Insurance Processes.

  • Proficiency In Using Electronic Health Records (Ehr) Systems And Other Office Software.

  • Excellent Communication And Interpersonal Skills, With The Ability To Handle Sensitive And Confidential Information With Professionalism And Discretion.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • customer service

  • Records Management

  • Medical Terminology

  • Insurance Verification

  • Billing And Coding

  • Electronic Health Records (Ehr)

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Administrative Assistant in Eau Claire, WI, USA is $28,000 to $42,000 per year. This can vary depending on the specific employer, experience level, and additional skills and certifications. Some employers may also offer benefits such as health insurance, retirement plans, and paid time off.

Additional Information
Mayo Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeApril 11th, 2026
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About Mayo Clinic

The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.

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