Mayo Clinic

Manager - External Relations and Communications

Mayo Clinic

Rochester, MN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a skilled communicator with a passion for building relationships and promoting a positive image? Do you have experience in public relations, media relations, and marketing? If so, we have an exciting opportunity for you to join our team at Mayo Clinic as the Manager of External Relations and Communications.As the Manager of External Relations and Communications, you will play a crucial role in shaping the public perception of one of the world's leading healthcare organizations. You will be responsible for developing and implementing strategic communication plans, managing media relations, and fostering strong relationships with external stakeholders. We are seeking a dynamic individual who is a natural leader, has exceptional communication skills, and thrives in a fast-paced environment.If you are passionate about healthcare and have the qualifications and experience we are looking for, we encourage you to apply for this exciting opportunity. Join us at Mayo Clinic and make a meaningful impact in the lives of patients and the healthcare industry as a whole.

  1. Develop and implement strategic communication plans to promote a positive image of Mayo Clinic and its services.
  2. Manage and oversee media relations, including responding to media inquiries and proactively pitching stories.
  3. Cultivate and maintain strong relationships with external stakeholders, including media outlets, community organizations, and healthcare partners.
  4. Serve as a spokesperson for Mayo Clinic, representing the organization in media interviews, public speaking engagements, and other external events.
  5. Collaborate with internal teams to develop and execute messaging and communication strategies for various initiatives and campaigns.
  6. Monitor and analyze media coverage and public perception of Mayo Clinic, and provide regular reports and recommendations to senior leadership.
  7. Manage a team of communication professionals, providing guidance, training, and professional development opportunities.
  8. Stay informed of industry trends, best practices, and emerging communication technologies to continuously improve the effectiveness of Mayo Clinic's external relations and communications efforts.
  9. Develop and maintain crisis communication plans and serve as a key member of the crisis management team.
  10. Develop and manage budgets and resources for external relations and communications initiatives.
  11. Collaborate with marketing and advertising teams to ensure consistency in messaging and branding.
  12. Represent Mayo Clinic at industry events, conferences, and networking opportunities.
  13. Foster a positive and collaborative work environment, promoting teamwork, innovation, and continuous improvement.
  14. Adhere to ethical and legal standards in all external communication activities.
  15. Maintain a strong understanding of Mayo Clinic's mission, values, and strategic priorities to effectively communicate them to external audiences.
Where is this job?
This job is located at Rochester, MN, USA
Job Qualifications
  • Strong Communication Skills: A Successful Candidate For This Position Should Possess Excellent Written And Verbal Communication Skills, As They Will Be Responsible For Developing And Delivering External Communications For The Organization. This Includes Communicating With Media Outlets, Stakeholders, And The Public.

  • Experience With Public Relations: The Manager Of External Relations And Communications Will Be Responsible For Managing The Organization's Public Image And Reputation. Therefore, They Should Have A Minimum Of 3-5 Years Of Experience In Public Relations, Preferably In A Healthcare Setting.

  • Relationship Building Skills: Building And Maintaining Relationships With External Partners, Stakeholders, And Media Outlets Is Crucial For The Success Of This Role. A Qualified Candidate Should Have A Proven Track Record Of Effectively Building And Nurturing Relationships With Diverse Groups.

  • Strategic Thinking: The Mayo Clinic Is A Large And Complex Organization, And The Manager Of External Relations And Communications Will Be Responsible For Developing And Implementing Communications Strategies That Align With The Organization's Overall Goals And Mission. This Requires A Candidate Who Can Think Strategically And Is Able To Anticipate Potential Challenges And Opportunities.

  • Team Leadership Experience: The Manager Of External Relations And Communications Will Oversee A Team Of Communications Professionals, So Prior Experience In Team Leadership And Management Is Essential. The Ideal Candidate Should Have A Strong Understanding Of Team Dynamics, The Ability To Motivate And Inspire Team Members, And The Skills To Delegate Tasks Effectively.

Required Skills
  • Strategic Planning

  • Crisis Management

  • Content Creation

  • Digital Marketing

  • Event Planning

  • Community Outreach

  • Public Relations

  • Brand management

  • Media Relations

  • advocacy

  • Stakeholder engagement

  • Corporate

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Manager - External Relations and Communications in Rochester, MN, USA is $90,000 to $120,000 per year. This range can vary depending on factors such as years of experience, industry, and company size. Additionally, bonuses, benefits, and other compensation packages may also impact the overall salary range.

Additional Information
Mayo Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2024
Apply BeforeMay 22nd, 2025
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About Mayo Clinic

The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.

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