EHR Support Analyst

Are you looking for an exciting opportunity to use your technical skills in a healthcare setting? Look no further than Mayo Clinic's EHR Support Analyst position! As an EHR Support Analyst, you will play a crucial role in supporting and maintaining our electronic health record system. You will work closely with both technical and clinical teams to ensure the system is running smoothly and efficiently for our patients and staff. We are seeking a highly skilled and motivated individual who is passionate about improving healthcare through technology. If you have a strong understanding of EHR systems and are dedicated to providing exceptional support, we want to hear from you!

1. Provide technical support and troubleshooting for the electronic health record (EHR) system at Mayo Clinic.
2. Collaborate with technical and clinical teams to identify and resolve system issues in a timely manner.
3. Develop and maintain technical documentation and standard operating procedures for the EHR system.
4. Conduct regular system audits and monitoring to ensure data accuracy and system performance.
5. Train and educate staff on EHR system functionality and updates.
6. Stay up-to-date on industry trends and advancements in EHR technology to make recommendations for system enhancements and improvements.
7. Participate in system upgrades and implementations, including testing and training.
8. Communicate effectively with stakeholders and provide status updates on system issues and resolutions.
9. Maintain confidentiality and adhere to HIPAA regulations while working with sensitive patient information.
10. Attend meetings and provide input on ways to optimize the EHR system for improved patient care and outcomes.
11. Act as a liaison between the technical and clinical teams to facilitate effective communication and collaboration.
12. Prioritize and manage multiple tasks and projects to meet deadlines and expectations.
13. Continuously seek opportunities for process improvement and efficiency within the EHR system.
14. Maintain a high level of customer service and professionalism in all interactions with patients, staff, and stakeholders.
15. Adhere to all company policies and procedures related to the EHR system and its use.

According to JobzMall, the average salary range for a EHR Support Analyst in Phoenix, AZ, USA is $53,000-$77,000 per year. This may vary depending on the specific company, experience level, and education of the individual.

The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.