Mayo Clinic

Door Attendant

Mayo Clinic

Rochester, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Mayo Clinic, where we strive to provide exceptional care and service to our patients and visitors. As a Door Attendant, you will play a crucial role in creating a positive first impression and ensuring a smooth and welcoming experience for all who enter our doors. We are seeking a friendly and professional individual who is able to maintain a high level of customer service while managing a fast-paced environment. If you are passionate about helping others and possess excellent communication skills, we encourage you to apply for this important role at Mayo Clinic.

  1. Greet and welcome patients and visitors upon entry to the building in a warm and friendly manner.
  2. Maintain a professional appearance and demeanor at all times.
  3. Open doors and offer assistance to those with disabilities or special needs.
  4. Direct visitors to their desired location within the building, providing clear and accurate directions.
  5. Monitor and manage the flow of traffic in and out of the building to ensure a safe and organized environment.
  6. Answer questions and provide information to patients and visitors regarding the clinic's services, policies, and procedures.
  7. Assist with any special requests or accommodations for patients and visitors as needed.
  8. Maintain cleanliness and organization of the entrance area and surrounding lobby.
  9. Communicate effectively with other staff members to ensure a seamless and efficient experience for patients and visitors.
  10. Adhere to all safety protocols and procedures, including proper use of personal protective equipment.
  11. Handle any conflicts or difficult situations with patience, diplomacy, and professionalism.
  12. Attend training sessions and meetings as required to stay updated on clinic policies and procedures.
  13. Continuously strive to enhance the patient and visitor experience by providing exceptional customer service.
  14. Take on additional tasks or responsibilities as assigned by superiors.
Where is this job?
This job is located at Rochester, MN, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Door Attendant At Mayo Clinic, It Is Essential To Possess Exceptional Customer Service Skills To Greet And Assist Patients, Visitors, And Staff In A Professional And Courteous Manner.

  • Knowledge Of Safety And Security Procedures: Door Attendants At Mayo Clinic Must Have A Thorough Understanding And Implementation Of Safety And Security Procedures To Ensure The Safety Of Patients, Visitors, And Staff.

  • Physical Fitness And Stamina: The Job Of A Door Attendant Involves Standing For Extended Periods, Walking Long Distances, And Lifting And Carrying Heavy Objects. Therefore, Physical Fitness And Stamina Are Crucial Qualifications For This Role.

  • Communication And Interpersonal Skills: Effective Communication And Interpersonal Skills Are Essential For A Door Attendant To Interact With People From Diverse Backgrounds And Handle Any Conflicts Or Issues That May Arise.

  • Attention To Detail: A Door Attendant At Mayo Clinic Must Be Detail-Oriented To Ensure The Accurate Recording Of Visitor Information, Tracking Of Equipment And Supplies, And Proper Documentation Of Incidents Or Events.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • First Aid

  • Teamwork

  • Emergency Response

  • Security monitoring

  • Cultural Sensitivity

  • Problem

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Door Attendant in Rochester, MN, USA is $17,000 - $24,000 per year. Salaries may vary depending on the specific job duties, experience level, and employer. Some Door Attendants may also receive tips or bonuses in addition to their base salary.

Additional Information
Mayo Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeJuly 8th, 2026
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About Mayo Clinic

The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.

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