Concierge - Radiation Oncology

Are you passionate about providing exceptional care and support to patients and their families during a challenging time? Do you have a knack for anticipating needs and going above and beyond to ensure a positive experience? If so, then we have the perfect opportunity for you as a Concierge in our Radiation Oncology department at Mayo Clinic.Our team is seeking a compassionate and dedicated individual to serve as a Concierge for our patients and their loved ones. In this role, you will be responsible for providing personalized assistance and support to patients throughout their radiation treatment. Your warm and welcoming demeanor, paired with your exceptional organizational skills, will make you an invaluable resource for our patients and their families.As a Concierge in our Radiation Oncology department, you will have the opportunity to make a meaningful impact on the lives of our patients by providing them with the highest level of care and support. The ideal candidate for this position will possess excellent communication skills, a strong attention to detail, and a genuine desire to make a positive difference in the lives of others. Join our team and be a part of our mission to provide the best possible care for our patients at Mayo Clinic.

1. Greet and welcome patients and their families to the Radiation Oncology department with a warm and friendly demeanor.
2. Provide personalized assistance and support to patients and their families throughout their radiation treatment experience.
3. Anticipate and proactively address the needs of patients and their families, going above and beyond to ensure a positive and comfortable experience.
4. Serve as a point of contact and resource for patients, addressing any questions or concerns they may have.
5. Collaborate with other members of the healthcare team to ensure seamless and coordinated care for patients.
6. Maintain a thorough understanding of the department's services and resources in order to effectively assist and guide patients.
7. Provide guidance and support to patients and their families in navigating the healthcare system, including scheduling appointments and coordinating transportation.
8. Maintain a professional and compassionate attitude at all times, fostering a supportive and caring environment for patients and their families.
9. Keep accurate records of patient interactions and any assistance provided in order to ensure continuity of care.
10. Continuously seek opportunities for improvement and provide feedback to the department on ways to enhance the patient experience.
11. Adhere to all privacy and confidentiality guidelines to protect the sensitive information of patients and their families.
12. Attend departmental meetings and trainings to stay updated on policies, procedures, and best practices.
13. Collaborate with other departments and resources within Mayo Clinic to ensure the highest level of care and support for patients.
14. Participate in community outreach and education initiatives to promote the services and resources of the Radiation Oncology department.

According to JobzMall, the average salary range for a Concierge - Radiation Oncology in Rochester, MN, USA is $40,000 - $60,000 per year. This can vary depending on a variety of factors such as years of experience, education level, and specific job duties. Benefits and bonuses may also be included in the overall compensation package. It is important to note that this salary range is an estimate and may vary based on individual circumstances and employer.

The Mayo Clinic is an American not-for-profit organization academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs over 4,500 physicians and scientists, along with another 58,400 administrative and allied health staff.