At Max Mara, we’re looking for an experienced, passionate Client Advisor to join our team. Our ideal candidate should have excellent customer service and communication skills, as well as an in-depth knowledge of the latest fashion trends.The successful candidate should have the ability to think quickly and provide an excellent customer experience while maintaining a friendly and professional demeanor. As a Client Advisor, you will be the key point of contact between customers and the Max Mara team. You will use your exceptional skills to assist customers with their product selection and provide product knowledge to ensure they make the best possible decisions.We’re looking for an individual with a minimum of two years' experience in the fashion industry, preferably in a customer service role. You should have a keen eye for detail and be able to work under pressure. Above all, you should have a passion for fashion and a genuine interest in helping customers find the perfect look for them.If you’re looking for an exciting new role in the fashion industry and have the required qualifications, we’d love to hear from you.
Responsibilities:
- Provide excellent customer service and communicate effectively with customers.
- Utilize expert knowledge of fashion trends to help customers make the best possible decisions.
- Act as a key point of contact between customers and the Max Mara team.
- Maintain a friendly and professional demeanor while assisting customers with product selection.
- Ensure detailed product knowledge is provided to customers.
- Think quickly and provide an excellent customer experience.
- Work under pressure to meet customer demands and deadlines.
- Have a keen eye for detail.
- Have a passion for fashion and a genuine interest in helping customers find the perfect look for them.
- Maintain a minimum of two years' experience in the fashion industry, preferably in a customer service role.
Excellent Customer Service Skills
Ability To Multi-Task
Strong Organizational Skills
Sales Experience
Strong Communication And Interpersonal Skills
Product Knowledge
Retail Experience
Fashion Industry Knowledge
Networking
Communication
Sales
Marketing
Problem Solving
customer service
Quality Control
Merchandising
Consultative selling
Listening
Business acumen
Teamwork
Styling
Upselling
Negotiating
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Advisor in Chicago, IL, USA is between $50,000 and $80,000. The exact salary will depend on factors such as the individual's qualifications, experience, and any additional skills they may have.
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Max Mara is an Italian fashion business. It markets up-market ready-to-wear clothing. It was established in 1951 in Reggio Emilia by Achille Maramotti. The Group is now present in 105 countries with more than 2,500 single-brand stores and over 10,000 multi-brand stores. It also sponsors the Max Mara Art Prize for Women.

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