Mastercard

Technical Writer

Mastercard

O'Fallon, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a talented writer with a passion for technology and a knack for simplifying complex concepts? Are you looking for an opportunity to join a dynamic team and make an impact? Look no further, because Mastercard is seeking a Technical Writer to join our team of innovative professionals. As a Technical Writer at Mastercard, you will have the opportunity to use your excellent writing skills to create technical documentation and user guides that will help our clients and internal teams understand and utilize our cutting-edge products and solutions. If you have a strong attention to detail, excellent communication skills, and a technical background, we want to hear from you!

  1. Create and maintain technical documentation and user guides for Mastercard products and solutions.
  2. Simplify complex technical concepts into clear and concise language for a wide range of audiences.
  3. Collaborate with cross-functional teams to gather information and ensure accuracy of technical content.
  4. Research and stay up-to-date on industry trends and developments to incorporate into technical writing.
  5. Use strong attention to detail to ensure accuracy and consistency in all written materials.
  6. Communicate with clients and internal teams to gather feedback and make necessary revisions to technical documentation.
  7. Utilize strong writing skills to effectively convey technical information in a user-friendly manner.
  8. Manage multiple writing projects simultaneously and meet established deadlines.
  9. Ensure all technical writing adheres to company branding and style guidelines.
  10. Contribute to the continuous improvement of technical writing processes and standards within the organization.
Where is this job?
This job is located at O'Fallon, MO, USA
Job Qualifications
  • Bachelor's Degree In English, Communications, Computer Science, Or A Related Field.

  • Experience In Technical Writing, Preferably In The Financial Or Technology Industry.

  • Strong Understanding Of Software Development Processes And Ability To Work Closely With Technical Teams.

  • Excellent Writing, Editing, And Proofreading Skills With Attention To Detail.

  • Familiarity With Industry Standard Tools And Software For Technical Writing Such As Madcap Flare, Adobe Framemaker, Or Microsoft Word.

Required Skills
  • Documentation

  • Research

  • Quality Assurance

  • Graphic Design

  • Project Management

  • Communication

  • User Experience

  • Editing

  • Information architecture

  • Content Creation

  • Technical Writing

  • User Interface Design

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Technical Writer in O'Fallon, MO, USA is between $60,000 to $90,000 per year. Factors such as experience, education level, and industry can affect the salary range for this position.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2024
Apply BeforeJuly 20th, 2025
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About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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