Mastercard

Specialist, Product Operations

Mastercard

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and detail-oriented individual with a passion for streamlining processes and driving operational efficiency? Do you have a proven track record of success in product operations within the financial services industry? If so, we have an exciting opportunity for you to join our team as a Specialist, Product Operations at Mastercard.As a global leader in payments and technology, Mastercard is constantly innovating and evolving to meet the needs of our customers. In this role, you will play a crucial role in ensuring the smooth operation and delivery of our products to our clients around the world. Your expertise in product operations will be essential in driving forward our business objectives and maintaining our reputation as a trusted and reliable partner.To excel in this role, you must possess strong analytical skills, the ability to manage multiple projects simultaneously, and a customer-centric mindset. Additionally, you should have a Bachelor's degree in Business, Finance, or a related field and a minimum of 3 years of experience in product operations within the financial services industry.If you are ready to take on a challenging and rewarding role with a dynamic and innovative company, we encourage you to apply for the Specialist, Product Operations position at Mastercard today. Join us and be a part of shaping the future of payments.

  • Develop and implement strategies to streamline processes and improve operational efficiency within the product operations department
  • Conduct regular analysis and evaluation of product operations to identify areas for improvement and make recommendations for changes
  • Collaborate with cross-functional teams to ensure timely and accurate delivery of products to clients
  • Monitor product performance and identify and resolve any issues or discrepancies
  • Create and maintain documentation and procedures for product operations processes
  • Provide support and training to team members on product operations and processes
  • Keep up-to-date with industry trends and best practices in product operations
  • Communicate with clients and stakeholders to understand their needs and ensure their satisfaction with products and services
  • Manage multiple projects simultaneously, ensuring deadlines are met and resources are allocated effectively
  • Work closely with the product development team to understand product features and functionalities and ensure they align with operational capabilities
  • Maintain and uphold Mastercard's reputation for excellence in product operations within the financial services industry
  • Foster a customer-centric mindset within the product operations team and across the organization.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Business, Operations Management, Or A Related Field.

  • 3+ Years Of Experience In Product Operations Or A Similar Role, Preferably In The Financial Services Or Technology Industry.

  • Strong Project Management Skills With The Ability To Manage Multiple Projects And Tasks Simultaneously.

  • Knowledge Of Product Development Lifecycle And Experience With Product Launch Processes.

  • Excellent Analytical And Problem-Solving Skills With The Ability To Analyze Data And Make Data-Driven Decisions.

Required Skills
  • Quality Assurance

  • Process Improvement

  • Project Planning

  • Vendor Management

  • Data Analysis

  • Product Management

  • Market Research

  • Agile Methodology

  • Technical Writing

  • Pricing strategy

  • Risk

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Specialist, Product Operations is between $60,000-$90,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some companies may offer higher salaries for more experienced Product Operations Specialists or for those working in high-demand industries. Additionally, bonuses and other benefits may also impact the overall salary for this role.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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