Mastercard

Senior Site Reliability Engineer

Mastercard

O'Fallon, MO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled engineer with a passion for ensuring the reliability and stability of complex systems? Do you thrive in a fast-paced, dynamic environment where your technical expertise is valued and challenged? Then Mastercard has the perfect opportunity for you as a Senior Site Reliability Engineer. As a key member of our team, you will be responsible for designing, implementing, and maintaining our critical infrastructure and applications, ensuring seamless and uninterrupted service for our customers worldwide. We are seeking individuals with a strong background in software engineering, experience with cloud technologies, and a proven track record of driving continuous improvement in system reliability. If you are ready to take your career to the next level and make a significant impact in a global organization, then we want to hear from you. Join us at Mastercard and be part of shaping the future of payments technology.

  • Design, implement, and maintain critical infrastructure and applications to support Mastercard's global operations.
  • Ensure the reliability and stability of complex systems through proactive monitoring, incident response, and problem resolution.
  • Collaborate with cross-functional teams to identify and implement solutions for continuous improvement in system reliability.
  • Utilize software engineering best practices and cloud technologies to optimize performance and scalability of systems.
  • Develop and maintain strong relationships with various business units to understand their needs and provide solutions to meet their requirements.
  • Keep up-to-date with industry trends and advancements in technology to continuously enhance Mastercard's systems and processes.
  • Provide technical expertise and guidance to junior team members to foster a culture of learning and growth.
  • Identify and mitigate potential risks and issues that may impact the reliability and stability of systems.
  • Communicate effectively with stakeholders and senior management to provide updates on system reliability and any potential issues.
  • Participate in on-call rotation and respond to incidents in a timely and efficient manner.
  • Collaborate with external partners and vendors to ensure smooth integration of systems and applications.
  • Contribute to the development and implementation of disaster recovery and business continuity plans.
  • Maintain documentation of systems, processes, and procedures for future reference and knowledge sharing.
  • Act as a subject matter expert and provide recommendations to improve processes, tools, and technologies used by the team.
Where is this job?
This job is located at O'Fallon, MO, USA
Job Qualifications
  • Extensive Experience In Site Reliability Engineering: The Ideal Candidate For A Senior Site Reliability Engineer Role At Mastercard Should Have A Minimum Of 5 Years Of Experience In Site Reliability Engineering, With A Proven Track Record Of Managing Large-Scale Systems And Ensuring High Availability And Performance.

  • Strong Knowledge Of Cloud Technologies: Mastercard Heavily Relies On Cloud-Based Solutions For Its Operations. Therefore, A Senior Site Reliability Engineer Should Possess A Deep Understanding Of Cloud Technologies Such As Aws, Azure, Or Google Cloud Platform, Along With Experience In Deploying And Managing Applications On These Platforms.

  • Proficiency In Scripting And Automation: Ensuring The Reliability Of A Large-Scale System Requires Automating Various Processes And Tasks. A Senior Site Reliability Engineer At Mastercard Should Possess Strong Scripting Skills In Languages Such As Python, Bash, Or Ruby, Along With Experience In Automation Tools Like Ansible, Puppet, Or Chef.

  • Experience In Monitoring And Incident Management: A Senior Site Reliability Engineer Should Have Experience In Setting Up And Managing Monitoring Tools For Identifying And Troubleshooting System Issues Proactively. They Should Also Have A Strong Understanding Of Incident Management Processes And The Ability To Respond To Critical Incidents In A Timely And Efficient Manner.

  • Excellent Communication And Collaboration Skills: As A Senior Site Reliability Engineer At Mastercard, The Candidate Will Be Working Closely With Cross-Functional Teams, Including Developers, System Administrators, And Product Managers. Therefore, Strong Communication And Collaboration Skills Are Essential To Effectively Communicate Complex Technical Concepts And Work Together Towards A Common Goal.

Required Skills
  • Security

  • Troubleshooting

  • DevOps

  • Scripting

  • Automation

  • Cloud Computing

  • Performance tuning

  • Load Balancing

  • Configuration management

  • Incident response

  • Monitoring

  • System Administration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Site Reliability Engineer in O'Fallon, MO, USA is $120,000 - $150,000 per year. This can vary based on experience, skills, and the specific company or industry. Some employers may offer additional benefits or bonuses as part of the compensation package.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2024
Apply BeforeNovember 16th, 2025
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About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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