Senior Analyst, Technology Account Management
Are you a driven and experienced technology professional looking for a new challenge? Look no further than Mastercard's Senior Analyst, Technology Account Management role. As a global leader in the payments industry, Mastercard is seeking a highly skilled individual to join our team and oversee the management of technology accounts. In this role, you will have the opportunity to work with cutting-edge technology and collaborate with top clients to drive innovation and growth. If you are a natural problem-solver, possess strong communication skills, and have a passion for technology, we want to hear from you. Join us in shaping the future of payments and make a meaningful impact on the world.
- Manage and oversee technology accounts for Mastercard, ensuring timely and effective communication with clients.
- Collaborate with top clients to understand their needs and provide innovative solutions to drive growth and improve processes.
- Utilize strong problem-solving skills to resolve complex technology issues and improve overall client satisfaction.
- Stay up-to-date with the latest technology trends and advancements in the payments industry to inform account strategies.
- Work closely with cross-functional teams, including sales, product development, and technical support, to ensure successful account management.
- Develop and maintain strong relationships with clients, serving as the main point of contact for all technology-related inquiries.
- Conduct regular account reviews and identify areas for improvement, providing recommendations to drive efficiency and cost savings.
- Monitor account performance and provide regular updates and reports to management.
- Lead and mentor junior team members to ensure consistent delivery of high-quality service to clients.
- Proactively identify and resolve potential issues or risks that may impact account management.
Minimum Of 5 Years Experience In Account Management Or A Related Field, Preferably In The Technology Industry.
Strong Understanding Of Technology And Its Impact On Business And Financial Services.
Excellent Communication And Relationship-Building Skills, With The Ability To Collaborate And Negotiate With Internal And External Stakeholders.
Proven Track Record Of Driving Growth And Profitability For Key Accounts, With A Focus On Customer Satisfaction And Retention.
Bachelor's Degree In Business, Finance, Or A Related Field; Advanced Degree Or Certifications In Technology Or Project Management Preferred.
Strategic Planning
Project Management
Vendor Management
Data Analysis
Account Management
Communication
Contract Negotiation
Team Leadership
Risk assessment
Client Relations
Problem-Solving
Technical Knowledge
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Analyst, Technology Account Management in São Paulo, State of São Paulo, Brazil is between R$120,000 to R$200,000 per year. This range may vary depending on the specific company, industry, and level of experience of the individual.
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Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.
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