Mastercard

Manager, Product Operations

Mastercard

O'Fallon, MO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for a Manager, Product Operations to join the Mastercard family and help drive our global payment solutions. The ideal candidate should have a passion for product operations and a deep understanding of the payments industry. You’ll be joining a diverse and dynamic team, so you should be comfortable navigating ambiguity and working with cross-functional teams.This is an exciting role that requires strong technical, strategic, and interpersonal skills. As Manager, Product Operations, you will have the opportunity to develop and implement processes to ensure the efficient and successful operation of our products. You’ll be responsible for managing and optimizing product operations and leading initiatives to improve operational performance.To be successful in this role, you should have excellent communication and organizational skills, as well as a passion for problem-solving. Additionally, we require the following qualifications:

Responsibilities:

  • Develop and implement processes to ensure the efficient and successful operation of our products
  • Manage and optimize product operations and lead initiatives to improve operational performance
  • Identify, prioritize, and resolve complex product and operational challenges
  • Collaborate with cross-functional teams to ensure the successful launch of new products and features
  • Monitor and analyze operational performance and metrics to identify areas of improvement
  • Create and maintain operational documentation and resources
  • Establish and maintain relationships with vendors and other external stakeholders
  • Remain up-to-date on the payments industry and trends that may impact product operations
  • Develop and drive operational strategies to ensure high levels of customer satisfaction
Where is this job?
This job is located at O'Fallon, MO, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Manage Multiple Projects Simultaneously

  • Analytical And Problem-Solving Skills

  • Knowledge Of Mastercard Products And Services

  • Strong Organizational Skills

  • Strategic Planning Skills

  • Knowledge Of Product Operations

  • Ability To Work Collaboratively

Required Skills
  • Budgeting

  • Planning

  • Strategy

  • Communication

  • Negotiation

  • Leadership

  • Mentoring

  • Collaboration

  • Analysis

  • Organization

  • Facilitation

  • Problem-Solving

  • Adaptability

  • Decision-Making

  • Resourcefulness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Manager, Product Operations in O'Fallon, MO, USA is $77,943 - $111,734 per year.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 12th, 2023
Apply BeforeApril 11th, 2026
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About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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