Manager, Employee Relations
Welcome to Mastercard - a global leader in payments technology! We are currently seeking a dynamic and experienced Manager of Employee Relations to join our exceptional team. In this role, you will play a critical role in promoting a positive and inclusive work culture, fostering strong employee relations, and ensuring compliance with employment laws and regulations. Our ideal candidate is a skilled communicator, problem-solver, and leader who is passionate about creating a supportive and engaged workplace. If you are driven, strategic, and have a proven track record in employee relations, we would love to hear from you. Join us and help shape the future of payments!
- Develop and implement employee relations policies and procedures to ensure a positive and inclusive work culture.
- Provide guidance and support to managers and employees on employee relations matters, including performance management, conflict resolution, and workplace conduct.
- Conduct investigations into employee complaints and concerns, and make recommendations for appropriate actions.
- Stay up-to-date on employment laws and regulations, and ensure compliance in all employee relations practices.
- Develop and deliver training programs to promote a positive and respectful workplace culture.
- Collaborate with HR and legal teams to address complex employee relations issues.
- Analyze trends and metrics to identify areas for improvement and make recommendations for proactive solutions.
- Partner with managers and HR to develop and implement strategies to improve employee engagement and retention.
- Advise and coach managers on performance management and disciplinary actions.
- Represent the company in meetings and negotiations with employee representatives.
- Monitor and report on employee relations metrics to senior management.
- Act as a point of contact for employees to raise concerns and provide guidance on company policies and procedures.
- Lead and manage a team of employee relations professionals.
- Collaborate with other departments to ensure consistent and fair treatment of employees.
- Continuously review and improve employee relations processes and practices to promote a positive work environment.
Extensive Knowledge Of Employment Laws And Regulations: A Manager, Employee Relations At Mastercard Should Possess A Thorough Understanding Of Local, State, And Federal Employment Laws And Regulations To Ensure Compliance And Mitigate Risk For The Company.
Strong Conflict Resolution Skills: As A Manager, Employee Relations, It Is Crucial To Have The Ability To Effectively Resolve Workplace Conflicts And Disputes, Whether Between Employees Or Between Employees And Management. This Includes Active Listening, Problem-Solving, And Mediation Skills.
Excellent Communication And Interpersonal Skills: The Role Of A Manager, Employee Relations Requires Frequent Communication With Employees, Managers, And Hr Professionals. Therefore, Strong Verbal And Written Communication Skills, Along With The Ability To Build Positive Working Relationships, Are Essential.
Experience In Employee Relations And Hr Policies: A Successful Candidate For This Role Should Have Prior Experience In Employee Relations, Preferably In A Corporate Setting. They Should Also Have A Solid Understanding Of Hr Policies And Procedures, Including Performance Management, Disciplinary Actions, And Employee Engagement.
Ability To Handle Sensitive And Confidential Information: As A Manager, Employee Relations, One Will Often Deal With Sensitive And Confidential Employee Information. Hence, It Is Crucial To Have A High Level Of Professionalism, Integrity, And Discretion To Maintain Confidentiality And Protect Employee Privacy.
Performance Management
Communication
Coaching
Conflict Resolution
Compliance
Labor relations
Employee engagement
Training and Development
diversity and inclusion
Policy Development
Mediation
Employee Advocacy
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Manager, Employee Relations in Pune, Maharashtra, India is between ₹800,000 to ₹1,200,000 per year. This range can vary depending on factors such as industry, company size, and experience level. Additionally, bonuses and other benefits may also contribute to the overall salary package for this role.
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Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.
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