Mastercard

Manager, Change Management

Mastercard

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Mastercard, a leading global payments and technology company that connects billions of consumers, merchants, and businesses around the world. We are seeking a highly motivated and experienced Manager of Change Management to join our dynamic team. As a Manager of Change Management, you will play a critical role in driving and implementing changes across our organization to support our strategic goals and objectives. The ideal candidate will have a strong background in project management, change management, and communication, along with excellent leadership and collaboration skills. If you are passionate about driving impactful organizational change and thrive in a fast-paced, innovative environment, we want to hear from you.

  1. Develop and implement change management strategies to support the organization's strategic goals and objectives.
  2. Collaborate with cross-functional teams to identify and assess potential changes and their impact on the organization.
  3. Conduct change readiness assessments to determine the organization's readiness for change and identify potential barriers.
  4. Develop and deliver effective communication plans to ensure stakeholders are informed and engaged throughout the change process.
  5. Lead and coach project teams and business leaders in change management best practices and techniques.
  6. Monitor and measure the effectiveness of change initiatives, making adjustments as needed to ensure successful implementation.
  7. Identify and manage potential risks and issues related to change management and develop mitigation strategies.
  8. Build and maintain relationships with key stakeholders to ensure buy-in and support for change initiatives.
  9. Stay current on industry trends and best practices in change management and proactively apply them to the organization.
  10. Collaborate with HR and learning and development teams to develop and deliver training programs to support change initiatives.
  11. Effectively manage budgets and resources to ensure successful implementation of change initiatives.
  12. Communicate change management progress and results to senior leadership and provide recommendations for future improvements.
  13. Foster a positive and collaborative team culture, promoting continuous learning and development.
  14. Adhere to company policies and procedures and maintain confidentiality of sensitive information.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Proven Experience In Managing Large-Scale Change Initiatives: The Ideal Candidate Should Have A Track Record Of Successfully Leading And Implementing Major Change Management Projects In Complex Organizations.

  • Strong Communication And Interpersonal Skills: As The Manager Of Change Management, This Individual Will Be Required To Effectively Communicate With Various Stakeholders At All Levels Of The Organization. Therefore, Excellent Communication And Interpersonal Skills Are Essential.

  • Strategic Mindset And Analytical Thinking: The Candidate Must Possess The Ability To Think Strategically And Analyze Complex Issues In Order To Develop Effective Change Management Strategies And Plans.

  • Team Leadership And Collaboration: The Role Requires Someone Who Can Effectively Lead A Team Of Change Management Professionals And Collaborate With Cross-Functional Teams To Drive Successful Change Initiatives.

  • Knowledge Of Change Management Methodologies And Tools: The Candidate Should Have A Deep Understanding Of Various Change Management Methodologies And Tools, And Be Able To Apply Them In A Practical And Effective Manner To Drive Change Within The Organization. This May Include Knowledge Of Agile, Six Sigma, Or Other Change Management Frameworks.

Required Skills
  • Risk Management

  • Strategic Planning

  • Project Management

  • Communication

  • Problem Solving

  • Conflict Resolution

  • Analytical Thinking

  • Team Building

  • Adaptability

  • Stakeholder management

  • Innovation

  • Change Leadership

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Attention to detail

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Change Management in New York, NY, USA is between $98,000 and $162,000 per year. This may vary depending on factors such as the company, industry, and years of experience.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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