We are seeking a motivated and detail-oriented ITSM Analyst Intern to join the Mastercard team. In this role, you will have the opportunity to learn and grow in a dynamic and highly collaborative environment. We are looking for an individual who is passionate about technology and has experience in IT service management.The successful candidate will be a self-starter with strong analytical and problem-solving skills, excellent communication skills, and a commitment to high-quality customer service. You must have a solid understanding of IT processes, procedures, and service delivery models, as well as an understanding of ITIL principles. We are looking for a creative thinker who can structure, analyze, and present data in an effective manner. The ideal candidate will also have a strong technical aptitude and the ability to take initiative and work independently, as well as in a team environment.
Excellent Communication Skills
Ability To Work Independently And Collaboratively
Familiarity With Common It Service Management Tools
Knowledge Of Itil Best Practices
Strong Data Analysis And Problem Solving Skills
Experience With Process And Workflow Optimization
Proficiency In Ms Office Suite
Bachelor's Degree In Computer Science Or Equivalent
Documentation
Software Development
Business Analysis
Change Management
Project Management
Troubleshooting
Data Analysis
ITIL
Incident Management
Problem Management
Reporting
Service desk
Configuration management
Monitoring
Service Delivery
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a ITSM Analyst Intern in O'Fallon, MO, USA is between $37,500 and $59,400. Salary estimates are based on 10 salaries submitted anonymously to JobzMall by ITSM Analyst Intern employees in O'Fallon, MO, USA. Salaries for this job range from a low of $37,500 to a high of $59,400.
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Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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