Mastercard

ITSM Analyst Intern

Mastercard

O'Fallon, MO, USA
InternshipDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a motivated and detail-oriented ITSM Analyst Intern to join the Mastercard team. In this role, you will have the opportunity to learn and grow in a dynamic and highly collaborative environment. We are looking for an individual who is passionate about technology and has experience in IT service management.The successful candidate will be a self-starter with strong analytical and problem-solving skills, excellent communication skills, and a commitment to high-quality customer service. You must have a solid understanding of IT processes, procedures, and service delivery models, as well as an understanding of ITIL principles. We are looking for a creative thinker who can structure, analyze, and present data in an effective manner. The ideal candidate will also have a strong technical aptitude and the ability to take initiative and work independently, as well as in a team environment.

Where is this job?
This job is located at O'Fallon, MO, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And Collaboratively

  • Familiarity With Common It Service Management Tools

  • Knowledge Of Itil Best Practices

  • Strong Data Analysis And Problem Solving Skills

  • Experience With Process And Workflow Optimization

  • Proficiency In Ms Office Suite

  • Bachelor's Degree In Computer Science Or Equivalent

Required Skills
  • Documentation

  • Software Development

  • Business Analysis

  • Change Management

  • Project Management

  • Troubleshooting

  • Data Analysis

  • ITIL

  • Incident Management

  • Problem Management

  • Reporting

  • Service desk

  • Configuration management

  • Monitoring

  • Service Delivery

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ITSM Analyst Intern in O'Fallon, MO, USA is between $37,500 and $59,400. Salary estimates are based on 10 salaries submitted anonymously to JobzMall by ITSM Analyst Intern employees in O'Fallon, MO, USA. Salaries for this job range from a low of $37,500 to a high of $59,400.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started