
Director, Open Banking, Operations and Process Improvement
We are delighted to announce an exciting new opportunity for a Director of Open Banking, Operations and Process Improvement at Mastercard. This critical role will be responsible for developing and driving the strategy and execution of open banking initiatives and process improvement across the organization. The successful candidate will have significant experience in leading operations and process improvement initiatives, plus a proven track record of successfully leading organizational transformations.This position requires a strategic thinker with an analytical mindset and excellent communication skills, who is comfortable working with stakeholders across different departments and levels. The ideal candidate should have a Bachelor’s degree in a relevant field, as well as eight to ten years of experience in operations and process improvement. Experience in open banking, fintech, or financial services is highly preferred.If you are a creative problem-solver, passionate about driving change, and eager to shape the future of open banking, we would love to hear from you.
Responsibilities:
- Develop and drive the strategy and execution of open banking initiatives and process improvement across the organization.
- Lead operations and process improvement initiatives, as well as organizational transformations.
- Effectively communicate and collaborate with stakeholders across different departments and levels.
- Analyze data and identify areas of improvement in processes, operations, and open banking initiatives.
- Develop and implement strategies to achieve desired process improvement and/or open banking goals.
- Monitor progress of initiatives and operations, and provide regular updates to stakeholders.
- Identify and leverage opportunities to optimize open banking processes and operations.
- Work with internal teams and external partners to ensure successful implementation of open banking initiatives.
- Stay up-to-date with the latest trends and developments in the open banking space.
- Lead and mentor a team of operations and process improvement professionals.
Excellent Communication
Or Related Field
Computer Science
Information Systems
Bachelor's Degree In Business Administration
And Problem-Solving Skills
Collaboration
At Least Years Of Experience Leading Operations And Process Improvement Initiatives In Financial Services
Knowledge And Experience With Open Banking Operations
Proven Track Record Of Successful Process Improvement Implementation
Strong Understanding Of Industry Regulations And Compliance Requirements
Ability To Prioritize And Manage Multiple Initiatives
Experience Working
Risk Management
Process Improvement
Planning
Strategy
Communication
Leadership
Financial Management
Compliance
Analytics
Business acumen
Operations
Stakeholder engagement
Innovation
Cross-Functional Collaboration
Open Banking
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Director, Open Banking, Operations and Process Improvement in San Francisco, CA, USA is $170,000 to $240,000. This range is based on salaries reported by users to the website.
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Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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