Mastercard

Director, Customer Growth – Mastercard Move.

Mastercard
Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a strategic leader with a passion for driving customer growth? Do you thrive in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you as the Director of Customer Growth for Mastercard Move. In this role, you will have the opportunity to guide and shape the growth strategies for our innovative Mastercard Move platform, helping to revolutionize the way customers interact with their finances. We are looking for a highly motivated and experienced individual who can bring their expertise and enthusiasm to our team. If you are ready for a new challenge and want to make a significant impact in the financial technology industry, then we want to hear from you.

  1. Develop and implement strategic plans to drive customer growth for Mastercard Move.
  2. Lead and manage a team of professionals to execute on growth strategies and achieve business objectives.
  3. Conduct market research and analyze customer data to identify growth opportunities and inform decision-making.
  4. Collaborate with cross-functional teams to ensure alignment and effective execution of growth initiatives.
  5. Monitor and track key performance indicators to measure the success of growth strategies and make necessary adjustments.
  6. Stay up-to-date with industry trends and competitive landscape to continuously innovate and improve growth strategies.
  7. Develop and maintain strong relationships with key partners and stakeholders to drive customer acquisition and retention.
  8. Create and present reports and presentations to senior leadership on growth initiatives and results.
  9. Identify and recommend new business opportunities to expand Mastercard Move's customer base.
  10. Act as a thought leader and evangelist for Mastercard Move, representing the company at industry events and conferences.
  11. Foster a positive and inclusive work environment that promotes collaboration, innovation, and growth.
  12. Continuously evaluate and improve processes and procedures to optimize efficiency and effectiveness.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications

  • Extensive Experience In Customer Growth Strategy Development: The Ideal Candidate Should Have A Strong Background In Creating And Executing Customer Growth Strategies In The Financial Services Industry, With A Focus On Driving Revenue And Increasing Customer Engagement.

  • In-Depth Knowledge Of The Payments Industry: A Successful Director Of Customer Growth At Mastercard Should Have A Deep Understanding Of The Payments Landscape, Including Emerging Trends, Competitive Landscape, And Industry Regulations.

  • Proven Track Record Of Driving Customer Acquisition And Retention: The Candidate Should Have A Track Record Of Implementing Successful Customer Acquisition And Retention Initiatives, Resulting In Measurable Growth And Increased Customer Satisfaction.

  • Strong Leadership And Collaboration Skills: As A Director, The Candidate Will Be Overseeing A Team And Collaborating With Cross-Functional Teams To Achieve Business Objectives. Strong Leadership And Collaboration Skills Are Essential For Success In This Role.

  • Analytical And Data-Driven Mindset: The Ability To Analyze Data And Draw Insights To Inform Customer Growth Strategies Is Crucial For This Role. The Ideal Candidate Should Have A Data-Driven Mindset And Be Proficient In Utilizing Data Analytics Tools.

Required Skills

  • Strategic Planning

  • Data Analysis

  • Marketing Strategy

  • Market Research

  • Team Management

  • Business Development

  • Relationship Management

  • Financial acumen

  • Customer retention

  • Sales Leadership

  • Product

  • Customer Acquisition

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Director, Customer Growth – Mastercard Move. is between $120,000-$150,000 per year. However, this can vary depending on factors such as location, experience, and company size. Some directors in this role may earn higher salaries, potentially up to $200,000 or more. It is important to note that these salary ranges are estimates and may not reflect the exact salary offered by a specific company.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2025
Apply BeforeAugust 19th, 2025
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About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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