Application Support Engineer
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and blameless postmortems.Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover. Share knowledge and mentor junior resources.
Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
Interest in designing, analyzing and troubleshooting large-scale distributed systems.
Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
Pipeline management
Software design skills
Time management competent
Troubleshooting large-scale distributed systems
Data Structures & Algorithms
Motivated, self-directed and driven
Attention to detail
Adaptability
Problem-Solving
Good prioritizational skills
Multi tasker
Great communication skills
According to JobzMall, the average salary range for a Application Support Engineer in 2200 Master Card Blvd, O'Fallon, MO 63368, USA is $62,500 to $90,000 per year.
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Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.
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