Massimo Dutti

Sales Assistant

Massimo Dutti

Laval, QC, Canada
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Massimo Dutti, a global fashion brand known for our sophisticated and elegant designs. We are currently seeking a dynamic and motivated Sales Assistant to join our team. If you have a passion for fashion and a natural flair for customer service, we want to hear from you! As a Sales Assistant, you will have the opportunity to work in a fast-paced and exciting environment, helping our customers find their perfect outfit while representing the Massimo Dutti brand. We are looking for someone with excellent communication skills, a positive attitude, and a strong attention to detail. If you are a team player who thrives in a retail setting, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome customers to Massimo Dutti store in a friendly and professional manner.
  2. Assist customers in finding their desired products and provide them with information on sizing, pricing, and availability.
  3. Maintain a thorough knowledge of Massimo Dutti's current and upcoming collections, as well as any promotions or special offers.
  4. Monitor and maintain the cleanliness and organization of the store, including merchandising and restocking products.
  5. Process transactions accurately and efficiently using the store's POS system.
  6. Build and maintain relationships with customers to ensure a positive shopping experience and encourage repeat business.
  7. Collaborate with team members to achieve sales targets and provide excellent customer service.
  8. Stay up-to-date with fashion trends and product knowledge to accurately advise customers on styling and outfit choices.
  9. Handle customer inquiries and complaints professionally and escalate any issues to management when necessary.
  10. Adhere to company policies and procedures, including maintaining store security and loss prevention measures.
  11. Attend training sessions and meetings to continuously develop product knowledge and sales techniques.
  12. Maintain a positive and enthusiastic attitude towards work and represent the Massimo Dutti brand with pride and professionalism.
Where is this job?
This job is located at Laval, QC, Canada
Job Qualifications
  • Excellent Communication Skills: A Sales Assistant At Massimo Dutti Should Be Able To Effectively Communicate With Customers In A Friendly And Professional Manner. This Includes Being Able To Listen To Customers' Needs And Provide Appropriate Solutions.

  • Strong Product Knowledge: A Sales Assistant Should Possess A Thorough Understanding Of Massimo Dutti's Products And Be Able To Provide Accurate Information To Customers. This Will Help To Build Trust With Customers And Increase Sales.

  • Customer Service Experience: Previous Experience In A Customer-Facing Role Is Essential For A Sales Assistant At Massimo Dutti. This Includes Having A Friendly And Approachable Demeanor, As Well As Being Able To Handle Difficult Situations With Patience And Professionalism.

  • Sales Experience: While Not Mandatory, Having Previous Sales Experience Can Be Beneficial For A Sales Assistant At Massimo Dutti. This Includes Being Able To Identify And Capitalize On Opportunities To Upsell And Cross-Sell Products To Customers.

  • Strong Organizational Skills: A Sales Assistant At Massimo Dutti Should Be Able To Multitask And Prioritize Tasks Effectively. This Includes Keeping The Store Tidy And Well-Stocked, As Well As Managing Customer Inquiries And Transactions In A Timely Manner.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Assistant in Laval, QC, Canada is between $30,000 and $40,000 per year. This may vary depending on the specific industry, company, and level of experience. Some sales assistants may also receive commission or bonuses based on their performance.

Additional Information
Massimo Dutti is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 29th, 2024
Apply BeforeMay 22nd, 2025
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About Massimo Dutti

Massimo Dutti, a member of the Inditex Group, was established in 1985 and later acquired by Inditex in 1991. The brand has since expanded to over 700 stores across more than 69 countries worldwide. Initially focusing on men's fashion, Massimo Dutti launched its women's fashion line in 1995, encompassing a wide range of styles from urban to casual wear. This expansion has allowed the brand to solidify its position as a growing force in the fashion industry, both nationally and internationally, now employing more than 9,000 people.

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