Massimo Dutti

Sales Assistant

Massimo Dutti

Toronto, ON, Canada
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Massimo Dutti, where fashion meets elegance. We are currently seeking a highly motivated and customer-oriented Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in providing exceptional customer service and promoting our brand. We are looking for individuals with a passion for fashion, a positive attitude, and excellent communication skills. If you have a keen eye for style and a desire to excel in a fast-paced retail environment, then we want you on our team!

  1. Greet and welcome customers as they enter the store, creating a positive and inviting atmosphere.
  2. Assist customers in finding and trying on merchandise, providing expert styling advice and recommendations.
  3. Maintain a thorough knowledge of the store's products and promotions to effectively communicate and upsell to customers.
  4. Process transactions accurately and efficiently using the store's POS system.
  5. Keep the store clean, organized, and visually appealing at all times.
  6. Proactively approach and engage customers to offer assistance and provide exceptional customer service.
  7. Meet and exceed personal and store sales goals through suggestive selling and cross-selling techniques.
  8. Build and maintain strong relationships with customers to encourage repeat business and brand loyalty.
  9. Stay updated on industry trends and fashion by attending training sessions and researching current styles.
  10. Collaborate with team members to achieve store goals and maintain a positive work environment.
  11. Handle customer complaints and concerns in a professional and timely manner.
  12. Assist with visual merchandising and restocking of products on the sales floor.
  13. Adhere to all company policies and procedures, including loss prevention and inventory control.
  14. Continuously strive to improve sales techniques and customer service skills.
  15. Serve as a brand ambassador by embodying the company's values and promoting the brand in a positive light.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Strong Sales Skills: A Sales Assistant At Massimo Dutti Should Possess Excellent Communication And Interpersonal Skills To Effectively Engage With Customers And Promote Products. They Should Also Have A Good Understanding Of Sales Techniques And Be Able To Meet Sales Targets.

  • Knowledge Of Fashion Industry: Massimo Dutti Is A Fashion Brand, So Having A Good Understanding Of The Fashion Industry And Current Trends Is Crucial For A Sales Assistant. They Should Be Able To Provide Fashion Advice And Styling Tips To Customers.

  • Customer Service Oriented: Customer Satisfaction Is A Top Priority At Massimo Dutti. A Sales Assistant Should Have A Friendly And Helpful Attitude Towards Customers, Be Able To Handle Complaints And Resolve Issues Promptly.

  • Organizational Skills: Working In A Fast-Paced Retail Environment, A Sales Assistant Should Be Able To Multitask And Prioritize Tasks Effectively. They Should Also Have Good Time Management Skills To Ensure The Store Is Well-Maintained And Products Are Restocked.

  • Team Player: Massimo Dutti Values Teamwork And Collaboration. A Sales Assistant Should Be Able To Work Well With Others, Be Willing To Help Out Team Members, And Contribute To A Positive Work Environment. They Should Also Be Able To Follow Instructions From Management And Work Towards Achieving Team Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Assistant in Toronto, ON, Canada is between $35,000 - $45,000 CAD per year. This can vary depending on factors such as the industry, company size, experience level, and performance. Sales assistants in the retail industry may earn on the lower end of the range, while those in the professional or financial services industries may earn on the higher end. It is important to note that this is an average and individual salaries may vary.

Additional Information
Massimo Dutti is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 29th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Massimo Dutti

Massimo Dutti, a member of the Inditex Group, was established in 1985 and later acquired by Inditex in 1991. The brand has since expanded to over 700 stores across more than 69 countries worldwide. Initially focusing on men's fashion, Massimo Dutti launched its women's fashion line in 1995, encompassing a wide range of styles from urban to casual wear. This expansion has allowed the brand to solidify its position as a growing force in the fashion industry, both nationally and internationally, now employing more than 9,000 people.

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