Massimo Dutti

Fashion Retail Sales Associate

Massimo Dutti

Florence, Metropolitan City of Florence, Italy
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about fashion and love working in a fast-paced retail environment? Massimo Dutti is seeking a dynamic and customer-focused Fashion Retail Sales Associate to join our team. As a Sales Associate, you will play a crucial role in creating an exceptional shopping experience for our customers. Your knowledge of the latest fashion trends, excellent communication skills, and ability to build relationships with customers will make you an integral part of our team. If you are a self-motivated individual with a strong sense of style and a desire to excel in the fashion industry, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers with their shopping needs.
  2. Develop a thorough understanding of Massimo Dutti's brand, products, and services to effectively communicate with customers.
  3. Stay up-to-date on the latest fashion trends and styles to provide knowledgeable recommendations to customers.
  4. Build and maintain relationships with customers to create a loyal and returning customer base.
  5. Meet and exceed sales goals by actively promoting and selling products to customers.
  6. Maintain a clean and organized sales floor, including restocking merchandise and processing transactions.
  7. Collaborate with team members to ensure a positive and efficient shopping experience for customers.
  8. Continuously strive to improve sales techniques and product knowledge through training and feedback.
  9. Handle customer inquiries and complaints in a professional and timely manner.
  10. Follow company policies and procedures to ensure a safe and secure work environment.
Where is this job?
This job is located at Florence, Metropolitan City of Florence, Italy
Job Qualifications
  • Knowledge Of Fashion Trends: A Fashion Retail Sales Associate At Massimo Dutti Should Have A Strong Understanding Of Current Fashion Trends And Be Able To Provide Styling Advice To Customers.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For This Role. A Fashion Retail Sales Associate Should Be Able To Engage With Customers, Build Relationships, And Provide A Positive Shopping Experience.

  • Sales Experience: Previous Experience In Retail Sales Is Important For This Role. A Fashion Retail Sales Associate Should Be Able To Meet And Exceed Sales Targets While Maintaining A Friendly And Professional Demeanor.

  • Product Knowledge: A Thorough Understanding Of Massimo Dutti's Products, Including Materials, Fit, And Sizing, Is Crucial For A Fashion Retail Sales Associate. This Knowledge Will Help Them Provide Accurate Information To Customers And Make Appropriate Product Recommendations.

  • Teamwork: Working As Part Of A Team Is A Key Aspect Of This Role. A Fashion Retail Sales Associate Should Be Able To Collaborate With Their Colleagues To Achieve Common Goals And Maintain A Positive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • UPS

  • retail operations

  • Fashion Knowledge

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fashion Retail Sales Associate in Florence, Metropolitan City of Florence, Italy is €24,000 - €30,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific fashion retailer one is employed by.

Additional Information
Massimo Dutti is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesItalian
Job PostedMarch 29th, 2024
Apply BeforeAugust 19th, 2025
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About Massimo Dutti

Massimo Dutti, a member of the Inditex Group, was established in 1985 and later acquired by Inditex in 1991. The brand has since expanded to over 700 stores across more than 69 countries worldwide. Initially focusing on men's fashion, Massimo Dutti launched its women's fashion line in 1995, encompassing a wide range of styles from urban to casual wear. This expansion has allowed the brand to solidify its position as a growing force in the fashion industry, both nationally and internationally, now employing more than 9,000 people.

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