DI Claim Specialist

Are you ready to make a positive impact on individuals and families during their most challenging times? Massachusetts Mutual Life Insurance is seeking a highly motivated and compassionate DI Claim Specialist to join our team. As a DI Claim Specialist, you will play a crucial role in processing and managing disability insurance claims, providing support and guidance to our policyholders. We are looking for individuals with excellent communication skills, attention to detail, and the ability to empathize and problem-solve for our valued policyholders. If you are passionate about helping others and have a strong understanding of disability insurance, we invite you to apply for this rewarding opportunity.

1. Process and manage disability insurance claims in a timely and accurate manner.
2. Communicate with policyholders to gather necessary information and provide updates on their claims.
3. Review and analyze medical records, financial documents, and other relevant information to determine claim eligibility.
4. Provide guidance and support to policyholders throughout the claims process, including answering questions and addressing concerns.
5. Collaborate with internal teams, such as underwriters and legal departments, to ensure efficient and effective claims processing.
6. Maintain accurate and organized claim files, including documentation of all communications and actions taken.
7. Stay up-to-date on industry regulations and company policies related to disability insurance claims.
8. Empathize with policyholders and demonstrate a high level of compassion and understanding during their difficult times.
9. Identify potential issues or concerns with claims and proactively address them to ensure a positive experience for policyholders.
10. Use problem-solving skills to resolve complex claim situations and make decisions in accordance with company policies and procedures.
11. Provide exceptional customer service and maintain a professional demeanor at all times.
12. Adhere to strict confidentiality guidelines and handle sensitive information with discretion.
13. Collaborate with management to improve processes and procedures related to disability insurance claims.

According to JobzMall, the average salary range for a DI Claim Specialist in Springfield, MA, USA is $55,000 to $70,000 per year. This range can vary depending on factors such as experience, education, and the specific employer.

The Massachusetts Mutual Life Insurance Company, founded in 1851, is an American mutual life insurance company serving five million clients. With headquarters in Springfield, Massachusetts, the company employs more than 7,000 in the United States, and a total of 10,614 internationally.