Massachusetts Institute of Technology

Salesforce Administrator, Executive Education

Massachusetts Institute of Technology

Cambridge, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the world-renowned Massachusetts Institute of Technology, where cutting-edge research and innovation drive our mission to advance knowledge and educate students in science, technology, and other areas of scholarship. We are seeking a highly skilled and motivated Salesforce Administrator to join our Executive Education team, responsible for managing and optimizing the Salesforce platform to support our world-class executive education programs. This role requires a dynamic individual with a strong technical background and a passion for driving business results through technology. If you thrive in a fast-paced, collaborative environment and have a demonstrated understanding of Salesforce best practices, we would love to hear from you.

  1. Manage and optimize the Salesforce platform for the Executive Education team.
  2. Utilize technical expertise to ensure the smooth functioning of Salesforce and its integration with other systems.
  3. Create and maintain Salesforce dashboards, reports, workflows, and other customizations to support the team's business needs.
  4. Collaborate with key stakeholders to identify and implement new features and enhancements to improve efficiency and effectiveness.
  5. Develop and maintain data integrity and security protocols to ensure accurate and confidential data management.
  6. Train and support team members on Salesforce best practices and processes.
  7. Stay up-to-date with Salesforce updates and new features to continuously improve the platform.
  8. Troubleshoot and resolve any technical issues related to Salesforce.
  9. Analyze and provide insights on data and trends to inform decision-making and drive business results.
  10. Collaborate with other departments and teams to ensure Salesforce is integrated and aligned with the overall organizational goals and strategies.
Where is this job?
This job is located at Cambridge, MA, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Business Administration, Information Technology, Or Related Field.

  • Salesforce Certified Administrator Or Higher Certification.

  • Minimum Of 3-5 Years Of Experience In Salesforce Administration, Preferably In A Higher Education Or Executive Education Setting.

  • Strong Understanding Of Salesforce Platform And Its Capabilities, As Well As Knowledge Of Best Practices For Implementation And Customization.

  • Excellent Communication And Problem-Solving Skills, With The Ability To Collaborate With Cross-Functional Teams And Manage Multiple Projects Simultaneously.

Required Skills
  • Project Management

  • Data Analysis

  • Data Management

  • Process optimization

  • Report generation

  • Salesforce configuration

  • Security Management

  • Workflow automation

  • System integration

  • User Support

  • User Training

  • Dashboard Creation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Salesforce Administrator, Executive Education in Cambridge, MA, USA is $70,000-$100,000 per year. However, this can vary depending on the specific company, level of experience, and additional skills and certifications. Some employers may offer higher salaries for candidates with advanced Salesforce certifications or specialized skills. It is important to research the specific job posting and company to get a more accurate salary estimate.

Additional Information
Massachusetts Institute of Technology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 6th, 2024
Apply BeforeAugust 19th, 2025
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About Massachusetts Institute of Technology

The Massachusetts Institute of Technology (MIT) is a private land-grant research university in Cambridge, Massachusetts. Established in 1861, MIT has played a significant role in the development of many areas of modern technology and science. The mission of MIT is to advance knowledge and educate students in science, technology, and other areas of scholarship that will best serve the nation and the world. The Institute is committed to generating, disseminating, and preserving knowledge, and to working with others to bring this knowledge to bear on the world's great challenges. MIT is dedicated to providing its students with an education that combines rigorous academic study and the excitement of discovery with the support and intellectual stimulation of a diverse campus community. MIT seeks to develop in each member of the MIT community the ability and passion to work wisely, creatively, and effectively for the betterment of humankind.

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