Customer Success Representative

Responsible for inbound and outbound independent sales force, customer and consumer service conversations or interactions across contact channels including telephones, email, web chat and social media, and supporting clerical and operational functions. Responsible for basic customer service which includes functions such as password resets, order life cycle and status, order and agreement resolution, order/shipment fulfillment and order/shipment replacement. Attends Company meetings and trainings, and proactively uses presented materials. Acts as a resource to Service Center staff by occasionally working as an escalation point, providing guidance and recommendations for intermediate service issues and escalates complex issues as needed.

According to JobzMall, the average salary range for a Customer Success Representative in 1525 W Frankford Rd, Carrollton, TX 75007, USA is $32,000 to $42,000 per year. The salary range can vary depending on the company, experience, and qualifications of the applicant.

Mary Kay Inc. is an American privately owned multi-level marketing company. According to Direct Selling News, Mary Kay was the sixth largest network marketing company in the world in 2018, with a wholesale volume of US$3.25 billion.