Mars Incorporated

Senior Solutions Architect - ServiceNow

Mars Incorporated

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Mars Incorporated, a global leader in the consumer goods industry with a mission to create a better world for all. We are currently seeking a highly skilled and experienced Senior Solutions Architect to join our team and help us elevate our ServiceNow platform to new heights. As a Senior Solutions Architect, you will play a critical role in designing, developing, and implementing innovative solutions to meet our organization's evolving needs. We are looking for a dynamic individual with a passion for technology and a strong understanding of the ServiceNow platform. If you are a problem solver, a strategic thinker, and a team player, we invite you to apply for this exciting opportunity to make a meaningful impact at Mars.

  1. Design and develop innovative solutions for the ServiceNow platform to meet the evolving needs of the organization.
  2. Collaborate with cross-functional teams to identify business requirements and translate them into technical solutions.
  3. Develop and maintain a deep understanding of the ServiceNow platform and its capabilities.
  4. Provide technical guidance and mentorship to junior team members.
  5. Conduct regular audits and assessments to ensure the ServiceNow platform is optimized for performance and efficiency.
  6. Stay updated on industry trends and best practices related to the ServiceNow platform and make recommendations for improvement.
  7. Lead the implementation of new features and enhancements to the ServiceNow platform.
  8. Identify and troubleshoot technical issues and provide timely resolutions.
  9. Work closely with business stakeholders to gather feedback and make necessary adjustments to the platform to meet their needs.
  10. Collaborate with external partners and vendors to integrate new systems and technologies with the ServiceNow platform.
  11. Develop and maintain documentation for all solutions and processes.
  12. Participate in project planning and provide accurate estimates for timelines and deliverables.
  13. Act as a subject matter expert for the ServiceNow platform and provide training and support to end-users.
  14. Ensure all solutions adhere to industry standards and compliance requirements.
  15. Maintain a strong understanding of Mars Incorporated's mission and values and align all solutions with them.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Experience With Servicenow Platform: A Senior Solutions Architect At Mars Incorporated Must Possess A Deep Understanding And Hands-On Experience With The Servicenow Platform, Including Its Capabilities And Limitations. This Knowledge Is Crucial In Designing And Implementing Effective Solutions That Meet The Company's Business Needs.

  • Strong Technical Background: The Ideal Candidate Should Have A Strong Technical Background And Be Proficient In Coding Languages, Such As Javascript, Html, And Css. They Should Also Have A Good Understanding Of It Infrastructure, Enterprise Architecture, And Integration Methods.

  • Leadership And Project Management Skills: As A Senior Solutions Architect, The Individual Will Be Responsible For Leading And Managing Projects, Overseeing A Team Of Developers, And Working With Cross-Functional Teams. Therefore, Strong Leadership And Project Management Skills Are Essential For Success In This Role.

  • Business Acumen: A Senior Solutions Architect Must Have A Good Understanding Of Business Processes And How They Can Be Optimized Using The Servicenow Platform. They Should Be Able To Identify And Recommend Solutions That Align With The Company's Strategic Goals And Drive Business Value.

  • Excellent Communication And Interpersonal Skills: This Role Involves Working Closely With Various Stakeholders, Including Business Leaders, It Teams, And External Vendors. Therefore, Effective Communication And Interpersonal Skills Are Crucial For Building Relationships, Presenting Ideas, And Managing Expectations.

Required Skills
  • Business Analysis

  • Change Management

  • Project Management

  • Leadership

  • Agile Methodology

  • Cloud Computing

  • Stakeholder management

  • Integration management

  • Solution Design

  • Technical Expertise

  • Vendor

  • Servicenow Platform

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Solutions Architect - ServiceNow in Chicago, IL, USA is $125,000 - $170,000 per year. However, this may vary depending on factors such as experience, skills, and the specific company or industry.

Additional Information
Mars Incorporated is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 28th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Mars Incorporated

Mars Incorporated is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars operates in five business segments around the world: Mars Wrigley Confectionary (headquartered in Chicago, Illinois, with US headquarters in Hackettstown and Newark, New Jersey), Petcare (Zaventem, Belgium; Poncitlán and Jalisco, Mexico; Querétaro, Mexico), Food (Rancho Dominguez, California), Drinks (West Chester, Pennsylvania), and Symbioscience (Germantown, Maryland), the company's life sciences division.

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