Mars Incorporated

Order Management System Specialist

Mars Incorporated

Franklin, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As an Order Management System Specialist at Mars, Incorporated, you will have the opportunity to join a fast-paced environment and make an impact across our global organization. We are looking for an individual who has a passion for technology, strong problem-solving skills, and a desire to help create a better future for our customers and consumers. Our ideal candidate is a self-starter who is highly organized and detail-oriented, with a proven track record of success in order management systems.To be successful in this role, you must have a minimum of 3 years of order management system experience, including system set-up, process development, and project management. Additionally, you should possess excellent communication and customer service skills, as well as experience with data analysis, process mapping, and project planning. Knowledge of SQL and web-based programming languages is a plus.If this sounds like the perfect opportunity for you, we would love to hear from you.

Responsibilities:

  1. Set up and maintain order management systems for Mars, Incorporated.
  2. Develop and implement processes for managing orders.
  3. Manage projects related to order management systems.
  4. Analyze data to identify trends and make recommendations for system improvements.
  5. Provide exceptional customer service and communicate effectively with internal and external stakeholders.
  6. Develop process maps to help optimize order management processes.
  7. Plan and execute projects related to order management systems.
  8. Utilize SQL and web-based programming languages to improve system functionality.
  9. Monitor and debug system performance issues.
  10. Stay up-to-date on industry trends and best practices.
Where is this job?
This job is located at Franklin, TN, USA
Job Qualifications
  • Strong Organizational Skills

  • Knowledge Of Order Management Systems

  • Excellent Written And Verbal Communication Skills

  • Attention To Detail

  • Ability To Prioritize Tasks

  • Experience With Crm Software

  • Proficient In Microsoft Office Suite

  • Problem-Solving Abilities

Required Skills
  • Data Entry

  • Inventory Management

  • Troubleshooting

  • Communication

  • Logistics

  • Product knowledge

  • Problem Solving

  • customer service

  • Tracking

  • Reporting

  • Order Processing

  • shipping

  • Invoicing

  • System Administration

  • Accuracy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Analytical Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Order Management System Specialist in Franklin, TN, USA is between $50,000 and $72,000 per year. This salary range may vary depending on the experience and qualifications of the person in the role.

Additional Information
Mars Incorporated is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 27th, 2023
Apply BeforeJune 21st, 2025
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About Mars Incorporated

Mars Incorporated is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars operates in five business segments around the world: Mars Wrigley Confectionary (headquartered in Chicago, Illinois, with US headquarters in Hackettstown and Newark, New Jersey), Petcare (Zaventem, Belgium; Poncitlán and Jalisco, Mexico; Querétaro, Mexico), Food (Rancho Dominguez, California), Drinks (West Chester, Pennsylvania), and Symbioscience (Germantown, Maryland), the company's life sciences division.

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