Order Management System Specialist

Mars, Incorporated is seeking an experienced Order Management System Specialist to join our team. The ideal candidate will have the technical proficiency to understand and manage our order management system and the customer service skills to ensure seamless fulfillment processes. If you have a passion for order management systems and want to work for a well-known global organization, this could be the opportunity for you.We are looking for a self-motivated, detail-oriented individual with a knack for problem solving and customer service. To be successful in this position, you should have a strong background in order management systems, with an understanding of the entire order fulfillment process. You must also possess excellent communication skills and the ability to work independently and collaboratively in a team environment. Additionally, you must be comfortable working with a variety of stakeholders, including internal departments and external customers.

Responsibilities:

1. Manage and maintain the order management system and ensure seamless fulfillment processes.
2. Troubleshoot and resolve order management system issues.
3. Monitor customer orders and ensure timely delivery.
4. Ensure accuracy in order fulfillment, including order entry and invoicing.
5. Develop and implement order management system processes.
6. Communicate effectively with internal departments and external customers.
7. Collaborate with team members to ensure optimal performance of the order management system.
8. Develop and maintain relationships with stakeholders.
9. Stay current on order management system trends and best practices.
10. Work independently and efficiently to meet deadlines.

According to JobzMall, the average salary range for a Order Management System Specialist in Chicago, IL, USA is $50,000 - $70,000 per year.

Mars Incorporated is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars operates in five business segments around the world: Mars Wrigley Confectionary (headquartered in Chicago, Illinois, with US headquarters in Hackettstown and Newark, New Jersey), Petcare (Zaventem, Belgium; Poncitlán and Jalisco, Mexico; Querétaro, Mexico), Food (Rancho Dominguez, California), Drinks (West Chester, Pennsylvania), and Symbioscience (Germantown, Maryland), the company's life sciences division.