Order Management System Specialist

Mars, Incorporated is seeking an experienced Order Management System Specialist to join our dynamic team. The successful candidate will be a critical part of the Order Management Systems team, responsible for managing and optimizing our order management systems and processes.We are looking for a highly motivated and experienced individual who is comfortable working in a very fast-paced and ever-changing environment. The ideal candidate will have experience in order management systems, system configuration, order processing, and customer service. This individual should have excellent problem-solving skills, the ability to think outside the box, and the ability to work independently. The successful candidate should also have excellent communication and organizational skills.The right candidate must have a minimum of 3 years of experience working in order management systems and must have proven success in a similar role. They should also be knowledgeable in order system and process management and have excellent customer service skills. A bachelor’s degree in a related field is preferred but not required.If you are looking for an exciting opportunity to join a leading global company and make a positive impact on the Order Management Systems team, this is the perfect role for you!

Responsibilities:

1. Manage and optimize order management systems and processes.
2. Troubleshoot and resolve order system and process issues.
3. Analyze customer data to optimize order processing efficiency.
4. Monitor order system performance and make recommendations for improvement.
5. Assist with system configuration and integration.
6. Train and mentor other staff members on order management systems.
7. Develop new procedures to improve order system performance and customer service.
8. Maintain up-to-date records of all order system activities.
9. Provide excellent customer service.
10. Proactively identify and resolve potential system issues.

According to JobzMall, the average salary range for a Order Management System Specialist in Newark, NJ, USA is between $43,715 and $68,741. This range may vary depending on the individual's experience, qualifications, and the company's hiring requirements.

Mars Incorporated is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars operates in five business segments around the world: Mars Wrigley Confectionary (headquartered in Chicago, Illinois, with US headquarters in Hackettstown and Newark, New Jersey), Petcare (Zaventem, Belgium; Poncitlán and Jalisco, Mexico; Querétaro, Mexico), Food (Rancho Dominguez, California), Drinks (West Chester, Pennsylvania), and Symbioscience (Germantown, Maryland), the company's life sciences division.