Order Management System Specialist

At Mars, Incorporated, we are looking for an Order Management System Specialist who is passionate about delivering an exceptional customer experience. The successful candidate will be a critical member of our team, responsible for the successful implementation and maintenance of our Order Management System (OMS). The ideal candidate should have a strong background in OMS technology, and the ability to work collaboratively with our internal teams and external customers.The successful candidate must possess strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A comprehensive understanding of business processes related to the OMS technology is also essential to success in this role. We are looking for a motivated individual who can quickly understand our customer’s requirements and ensure that the OMS operates optimally.If you are an experienced Order Management System Specialist looking for an exciting opportunity to join a growing, dynamic team at Mars, Incorporated, we want to hear from you.

Responsibilities:

1. Implement and maintain the Order Management System (OMS)
2. Develop and maintain positive customer relationships
3. Analyze customer requirements in order to optimize OMS performance
4. Troubleshoot order management system issues to ensure efficient operation
5. Monitor system performance and make necessary adjustments to ensure optimal performance
6. Develop and maintain training materials related to the OMS
7. Monitor and analyze customer feedback to continually improve the OMS
8. Collaborate with internal teams and external customers to ensure successful OMS implementation
9. Monitor industry trends and technologies related to order management systems
10. Monitor system configurations and prepare documentation for system updates and changes

According to JobzMall, the average salary range for a Order Management System Specialist in Hackettstown, NJ 07840, USA is $63,179 to $91,813 per year.

Mars Incorporated is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars operates in five business segments around the world: Mars Wrigley Confectionary (headquartered in Chicago, Illinois, with US headquarters in Hackettstown and Newark, New Jersey), Petcare (Zaventem, Belgium; Poncitlán and Jalisco, Mexico; Querétaro, Mexico), Food (Rancho Dominguez, California), Drinks (West Chester, Pennsylvania), and Symbioscience (Germantown, Maryland), the company's life sciences division.