AV Site IT Lead

At Mars, Incorporated, we are looking for an AV Site IT Lead to join our team and help us take our technological processes up a notch. We are looking for an experienced professional with strong technical skills and the ability to communicate effectively with various stakeholders. The right candidate for this role should be a problem solver, creative thinker, and a team player with the ambition to drive initiatives to completion.The AV Site IT Lead will be responsible for providing technical support to the onsite team and ensuring the smooth running of our AV systems. We are looking for someone with the qualifications and experience to hit the ground running. The ideal candidate will possess a combination of technical skills, excellent communication abilities, and a customer-centric attitude. The successful candidate will be an essential part of our team, working to ensure a successful event experience for our customers.

Responsibilities:

1. Provide technical support to the onsite team and ensure the smooth running of AV systems.
2. Work with stakeholders to identify and troubleshoot issues in a timely manner.
3. Monitor and maintain AV systems and proactively identify potential problems.
4. Ensure that all system updates and upgrades are implemented correctly.
5. Develop and implement strategies for ensuring customer satisfaction with AV systems.
6. Handle customer inquiries and complaints in a professional and friendly manner.
7. Ensure compliance with industry standards and regulations.
8. Stay up to date with emerging technologies and trends in AV systems.
9. Develop training materials and provide guidance to staff members on the use of AV systems.
10. Collaborate with other departments to ensure successful event experiences for our customers.

According to JobzMall, the average salary range for a AV Site IT Lead in Chicago, IL, USA is between $68,000 and $92,000 per year. This range is based on the salaries reported by employers and the estimated salaries of similar positions.

Mars Incorporated is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars operates in five business segments around the world: Mars Wrigley Confectionary (headquartered in Chicago, Illinois, with US headquarters in Hackettstown and Newark, New Jersey), Petcare (Zaventem, Belgium; Poncitlán and Jalisco, Mexico; Querétaro, Mexico), Food (Rancho Dominguez, California), Drinks (West Chester, Pennsylvania), and Symbioscience (Germantown, Maryland), the company's life sciences division.