At MANGO, we are looking for an experienced and passionate Assistant Store Manager to join our team and help us continue providing exceptional customer service to our fashion-forward customers. As the Assistant Store Manager, you will be responsible for driving sales and supporting the Store Manager in the day-to-day operations of the store. If you have a keen eye for fashion, a commitment to delivering excellent customer service, and a passion for developing and inspiring your team, we want to hear from you.To be successful in this role, you will need to have a minimum of 2 years' experience in a retail management role, along with a track record of achieving sales targets and driving customer service excellence. In addition, you should have excellent communication and interpersonal skills, strong problem-solving abilities, and the ability to think strategically and make critical decisions. If this sounds like the opportunity you are looking for, we want to hear from you.
Responsibilities:
- Working with the Store Manager to ensure store sales targets are met.
- Training, motivating, and leading the store team to deliver exceptional customer service.
- Monitoring and analyzing store performance and sales metrics.
- Managing the store budget and controlling expenses.
- Developing and monitoring store policies and procedures.
- Ensuring store visual merchandising standards are maintained.
- Monitoring stock levels and ordering new merchandise as needed.
- Resolving customer complaints and issues.
- Scheduling staff shifts and managing payroll.
- Ensuring health and safety procedures are adhered to at all times.
Excellent Communication Skills
Ability To Lead And Motivate A Team
Knowledge Of The Fashion Industry
Strong Customer Service Skills
Good Organizational And Problem-Solving Skills
Ability To Multi-Task And Prioritize Tasks
Knowledge Of Store Operations And Procedures
Proven Ability To Meet Sales Goals
Budgeting
Training
Communication
Sales
Inventory
Scheduling
Leadership
customer service
Merchandising
Hiring
Pricing
Visual merchandising
Operations
Managing
Promotions
Communication
Leadership
Problem Solving
Time management
Work ethic
Interpersonal Skills
creativity
Organization
collaboration
Adaptability
According to JobzMall, the average salary range for a Assistant Store Manager in New York, NY, USA is between $35,000 and $60,000. Factors that can influence the salary range for this position include experience, the size and type of store, and the location of the store.
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Mango is a global fashion group based in Barcelona, with a focus on design, creativity, and technology, and a commitment to sustainability. As a leader in European fashion, Mango has spent over 40 years inspiring customers worldwide with its passion for fashion and lifestyle. The company's business model centers on constant innovation and a unique fashion proposition that translates key trends into its own language. Mango's El Hangar Design Centre, located in Palau-solità i Plegamans, Barcelona, is dedicated to creativity, and produces over 18,000 garments and accessories each year. With a presence in more than 115 markets and close to 2,600 stores, Mango adapts to each country, offering a complete ecosystem of channels and international partners. In 2022, Mango's turnover was 2.688 billion euros, with 36% of the revenue coming from its online channel. The company has a workforce of more than 14,000 employees across all five continents.

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