Madewell

Associate Manager

Madewell

West Des Moines, IA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We at Madewell are looking for an experienced and enthusiastic Associate Manager to join our incredible team! In this role, you will be responsible for leading a team of Madewell associates and providing exemplary customer service in order to create an enjoyable in-store shopping experience.To be successful in this role, you must have at least two years of retail management experience, as well as demonstrated leadership ability and strong interpersonal skills. A bachelor’s degree is preferred but not required. You must also have a strong knowledge of retail operations, a proven ability to motivate and lead a team, and a passion for delivering exceptional customer service.If you are a customer-oriented and results-driven leader with a deep understanding of the Madewell brand and a commitment to building a successful team, we want to hear from you!

Responsibilities:

  • Lead and motivate a team of Madewell associates to provide exemplary customer service and create an enjoyable in-store shopping experience
  • Oversee day-to-day retail operations to ensure smooth store operations
  • Develop and implement strategies to drive sales and optimize profitability
  • Monitor and analyze store performance and develop action plans to improve sales and profitability
  • Monitor customer feedback and initiate appropriate actions to address customer issues and ensure customer satisfaction
  • Develop and maintain a positive and productive working environment for all staff
  • Ensure compliance with company policies and procedures
  • Collaborate with other departments to ensure display standards are met
  • Provide regular performance feedback to associates and coach them to success
  • Recruit, hire, train, and develop new associates and review existing team members’ performance
  • Maintain an up-to-date knowledge of the Madewell brand and products
Where is this job?
This job is located at West Des Moines, IA, USA
Job Qualifications
  • Leadership

  • Problem-Solving

  • Communication

  • Organization

  • Strategic Thinking

  • Interpersonal Skills

  • Analytical Skills

  • Team Building

Required Skills
  • Budgeting

  • Planning

  • Strategy

  • Communication

  • Negotiation

  • Leadership

  • Mentoring

  • Creativity

  • Analysis

  • Organization

  • Problem-Solving

  • Supervision

  • Influencing

  • Decision-Making

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Associate Manager in West Des Moines, IA, USA is $77,322 to $100,225 per year.

Additional Information
Madewell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 20th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Madewell

Madewell is an American company that has made Jeans since 1937. The trademark of Madewell has been bought by J crew and has transformed into a "little sister" of the company. The clothing is specifically designed for women and men.

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