Madewell

Associate Manager

Madewell

Dedham, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Madewell, we strive to provide our customers with the best experience possible. We're looking for an experienced and motivated Associate Manager who can help us achieve this goal. As an Associate Manager, you will be responsible for leading, coaching, and inspiring a team of sales associates, while providing exceptional customer service.The ideal candidate will have 3+ years of retail management experience, excellent communication and organizational skills, and a passion for delivering excellent customer service. You should be comfortable in a fast-paced, ever-changing environment and be able to effectively manage a team of diverse individuals. We are looking for someone who is enthusiastic, motivated, and a team player with a positive attitude. If this sounds like you, we would love to hear from you!

Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Lead, coach, and inspire a team of sales associates
  • Maintain a positive environment in the store
  • Monitor and evaluate team performance
  • Manage store operations and ensure compliance with company policies
  • Assist with recruitment, hiring, and onboarding of new associates
  • Ensure store cleanliness and organization
  • Implement new strategies and processes to improve store operations
  • Address customer complaints and other issues in a timely manner
  • Support store initiatives and promotions
  • Handle inventory management and ordering of new products
Where is this job?
This job is located at Dedham, MA, USA
Job Qualifications
  • Excellent Organizational Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Strong Customer Service Skills

  • Knowledge Of Retail Operations

  • Ability To Lead A Team

  • Ability To Meet Deadlines

  • Knowledge Of Madewell Products And Trends

Required Skills
  • Planning

  • Communication

  • Negotiation

  • Leadership

  • organizing

  • Motivation

  • Problem-Solving

  • Delegation

  • Decision-Making

  • Time-Management

  • Customer-Service

  • Team-Building

  • Performance-Management

  • Financial-Management

  • Interpersonal-Skills

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Manager in Dedham, MA, USA is $62,936 to $81,087 per year. The median salary for this position is $71,012. Salaries will vary depending on experience, qualifications, and the company.

Additional Information
Madewell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 20th, 2023
Apply BeforeJune 21st, 2025
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About Madewell

Madewell is an American company that has made Jeans since 1937. The trademark of Madewell has been bought by J crew and has transformed into a "little sister" of the company. The clothing is specifically designed for women and men.

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