Keyholder

Are you an experienced and driven individual looking for an opportunity to take your career in Retail to the next level? If so, MAC Cosmetics is looking for a positive, passionate, and results-oriented Keyholder to join our team.As a Keyholder, you will be responsible for creating a positive customer experience and driving sales while assisting with the management of the store. If you have a strong work ethic and a commitment to excellence, we’d love to hear from you!The ideal candidate should have prior retail experience, excellent communication skills, and a proven ability to build customer loyalty. You should also have the ability to multitask, handle customer complaints, and use problem-solving skills to resolve issues. In addition, you should be comfortable working in a high-paced environment, have a passion for beauty, and be a team player.

Responsibilities:

1. Model customer service excellence for all store associates.
2. Ensure high levels of customer satisfaction through excellent service.
3. Assist in managing store operations, inventory, and visual merchandising.
4. Handle customer complaints and use problem-solving skills to resolve issues.
5. Monitor staff performance and provide feedback and coaching.
6. Maintain a high standard of cleanliness and organization within the store.
7. Assist in training and developing store associates.
8. Assist in meeting and exceeding store sales goals.
9. Process sales transactions in a timely and accurate manner.
10. Ensure compliance with all company policies and procedures.

According to JobzMall, the average salary range for a Keyholder in Towson, MD, USA is between $24,000 and $41,000 per year. This range is dependent upon the individual's level of experience, education, and the company they work for.

MAC Cosmetics, stylized as M·A·C, is a Canadian cosmetics manufacturer founded in Toronto in 1984 by Frank Toskan and Frank Angelo. The company is headquartered in New York City after becoming a subsidiary of Estée Lauder Companies in 1998. MAC is an acronym for Make-Up Art Cosmetics.