At MAC Cosmetics, we are looking for an enthusiastic Airport Coordinator to join our team and help provide world-class customer service at our retail locations in airports. The ideal candidate should have excellent communication and organizational skills, as well as a knack for anticipating customer needs and providing an exceptional customer service experience. The Airport Coordinator will be responsible for managing store operations, driving sales, and creating a positive shopping experience in the airport.To be successful in this role, you should have a minimum of two years of retail management experience and a proven track record of meeting or exceeding sales goals. You must be able to multitask and remain calm under pressure while managing competing priorities. The ideal candidate should also possess excellent customer service, problem-solving, and people management skills. If you’re passionate about delivering great customer service and have a strong work ethic, we’d love to hear from you.
Responsibilities:
- Train and manage store personnel to ensure a high standard of customer service.
- Monitor store operations, analyze sales performance, and identify areas of improvement.
- Ensure compliance with company policies, procedures, and regulations.
- Create a positive shopping experience for customers in the airport.
- Address customer concerns and complaints in a timely and professional manner.
- Develop and implement promotional and marketing campaigns to drive sales.
- Monitor inventory levels and order stock as necessary.
- Assist in the recruiting and hiring of new airport personnel.
- Develop and maintain relationships with airport staff and key contacts.
- Stay abreast of industry trends and develop strategies to capitalize on market opportunities.
Excellent Customer Service Skills
Ability To Multi-Task
Ability To Work In A Fast-Paced Environment
Strong Organizational Skills
Detail-Oriented
Knowledge Of Airport Operations And Logistics
Proficiency In Microsoft Office Suite
Ability To Communicate Effectively With Internal And External Customers
Communication
Inventory
Time Management
Scheduling
Multitasking
Attention to detail
Negotiation
Conflict Resolution
customer service
Compliance
Teamwork
Problem-Solving
Adaptability
Organizational
Interpersonal
Communication
Leadership
Interpersonal Skills
creativity
self-motivation
Organizational skills
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Airport Coordinator in New York, NY, USA is $48,000 - $60,000 per year. This salary range can vary depending on the specific job duties, skills, experience, and other factors.
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MAC Cosmetics, stylized as M·A·C, is a Canadian cosmetics manufacturer founded in Toronto in 1984 by Frank Toskan and Frank Angelo. The company is headquartered in New York City after becoming a subsidiary of Estée Lauder Companies in 1998. MAC is an acronym for Make-Up Art Cosmetics.

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