
Learning Experience Designer
Manage a portfolio of training programs by maintaining content accuracy, improving delivery and pivoting strategy to align with product evolution. Identify training needs with Client Success leaders to refine training portfolio and improve delivery and survey client-facing teams to uncover additional needs based on customer feedback. Leverage industry trends to consult partners on training strategies. Develop engaging learning content to improve onboarding and client engagement, drive product adoption using various mediums including videos, webinars, community articles, guides and job aids. Convert sophisticated technical information into understandable resources for a diverse audience. Create enablement tools for Client Success teams to educate clients on product and program standard methodologies and maintain additional supporting tools including job aids and forms.
5+ years of developing a variety of training content for a diverse audience
Minimum of 5 years’ experience within a fast-paced commercial products or SaaS environment
Experience using different web conferencing tools such as WebEx and Zoom.
Proven track record of balancing multiple projects simultaneously and meeting deadlines in a fact-paced environment.
Adobe Creative Cloud
Camtasia
Articulate Storyline
Time Management Skills
Improving delivery and pivoting strategy to align with product evolution
Prioritizing skills
Organizational skills
Problem-Solving
Flexibility/Adaptability
Attention to detail and accuracy
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Learning Experience Designer in 9785 Towne Centre Dr, San Diego, CA 92121, USA is $73,000-$90,000 per year. This salary range is based on data from online job postings, research, and other sources.
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