Come join the team at Lyft as a UX Researcher for Risk Tech! We are seeking a highly skilled and passionate individual to help us improve the user experience of our risk technology. As a UX Researcher, you will play a crucial role in understanding the needs and behaviors of our users, and using that knowledge to drive impactful changes in our product. If you are a detail-oriented, analytical problem-solver with a strong background in UX research and a passion for risk technology, we would love to hear from you!
- Conduct user research: Conduct qualitative and quantitative research to understand the needs, motivations, and behaviors of Lyft's risk technology users.
- Analyze data: Collect and analyze data from various sources, including user feedback, surveys, and usage metrics, to identify areas for improvement in the risk technology user experience.
- Identify user pain points: Utilize research findings to identify pain points and areas for improvement in the risk technology user experience.
- Collaborate with cross-functional teams: Work closely with product managers, designers, engineers, and other stakeholders to understand business goals and incorporate research insights into product development.
- Develop research plans: Develop and execute research plans to address key questions and inform product decisions.
- Conduct usability tests: Plan and conduct usability tests to evaluate the effectiveness of new features and designs.
- Communicate findings: Present research findings in a clear and concise manner to stakeholders at all levels, including non-technical audiences.
- Advocate for the user: Serve as a strong advocate for Lyft's risk technology users, ensuring their needs are represented in all product decisions.
- Stay up-to-date with industry trends: Stay informed about industry trends, best practices, and emerging technologies related to UX research and risk technology.
- Drive impactful changes: Use research insights to drive impactful changes in the risk technology user experience, ultimately leading to increased user satisfaction and retention.
Proficiency In User Research Methodologies: A Ux Researcher For Risk Tech At Lyft Should Have A Strong Understanding Of Various Research Methods Such As Ethnographic Research, Usability Testing, Surveys, And Data Analysis. They Should Also Be Able To Choose The Appropriate Method Based On The Research Goals And Objectives.
Experience In Risk And Safety: The Ideal Candidate Should Have A Deep Understanding Of Risk And Safety In The Transportation Industry. They Should Be Able To Identify Potential Risks And Provide Actionable Insights To Mitigate Them.
Data Analysis Skills: A Ux Researcher At Lyft Should Have A Strong Background In Data Analysis And Be Comfortable Working With Large Datasets. They Should Be Able To Extract Meaningful Insights And Make Data-Driven Decisions.
Strong Communication And Collaboration Skills: As A Ux Researcher, The Candidate Will Be Working Closely With Cross-Functional Teams, Including Product Managers, Designers, And Engineers. Effective Communication And Collaboration Skills Are Essential To Ensure Research Findings Are Understood And Incorporated Into Product Development.
Knowledge Of Ux Design Principles: The Candidate Should Have A Good Understanding Of Ux Design Principles And Be Able To Translate Research Findings Into Actionable Design Recommendations. This Includes A Strong Understanding Of User-Centered Design And The Ability To Advocate For The User Throughout The Design Process.
Data Analysis
Prototyping
Trend Analysis
survey design
usability testing
ethnographic research
User testing
Stakeholder management
Human-Centered Design
Persona Development
Information
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a UX Researcher, Risk Tech in San Francisco, CA, USA is $100,000-$150,000 per year. This can vary depending on the specific company, experience level, and skills of the individual. Some companies may offer higher salaries or additional benefits such as bonuses, stock options, and relocation assistance. Additionally, factors such as cost of living in the area and demand for the role may also impact the salary range.
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Lyft, Inc. is a transportation network company based in San Francisco, California and operating in 640 cities in the United States and 9 cities in Canada. It develops, markets, and operates the Lyft mobile app, offering car rides, scooters, and a bicycle-sharing system.
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