Welcome to Lyft, where we’re revolutionizing the way people move through cities. As a UX Researcher, you’ll play a crucial role in understanding our users and shaping the future of our product. We’re looking for someone who is passionate about uncovering insights and translating them into actionable recommendations that will enhance the Lyft experience for millions of riders and drivers. If you have a strong background in conducting user research, a deep understanding of human behavior, and a knack for turning complex data into meaningful insights, we want to hear from you. Join our dynamic and innovative team and be a part of transforming the way people get around.
- Conduct user research to gain a deep understanding of our users' needs, behaviors, and preferences.
- Collaborate with cross-functional teams to identify research objectives and develop research plans.
- Utilize various research methods such as surveys, interviews, and usability testing to gather data and insights.
- Analyze and synthesize research findings to deliver actionable recommendations to improve the Lyft product.
- Communicate research findings and insights to stakeholders in a clear and concise manner.
- Stay up-to-date with industry trends and best practices in user experience research.
- Use data and analytics to support and validate research findings.
- Advocate for the user and ensure their needs and preferences are considered in product development.
- Work closely with designers and product managers to translate research insights into design solutions.
- Continuously evaluate and improve research methodologies and processes to drive efficiency and effectiveness.
- Contribute to the development of a user-centered culture at Lyft.
Strong Understanding Of User-Centered Design Principles: A Ux Researcher At Lyft Should Have A Deep Understanding Of User-Centered Design Principles And How To Apply Them In Real-World Situations. This Includes Knowledge Of User Research Methods, Usability Testing, And User Feedback Analysis.
Experience Conducting Both Qualitative And Quantitative Research: The Ideal Candidate Should Have Experience In Both Qualitative And Quantitative Research Methods. This Includes Conducting User Interviews, Surveys, And A/B Testing To Gather Data And Insights About User Behavior And Preferences.
Proficiency In Data Analysis And Visualization: A Ux Researcher At Lyft Should Be Able To Collect, Analyze, And Visualize Large Sets Of Data To Identify Patterns And Trends. This Includes Using Tools Such As Excel, Tableau, Or Google Analytics To Present Data In A Clear And Meaningful Way.
Excellent Communication And Collaboration Skills: As A Ux Researcher At Lyft, The Candidate Will Need To Work Closely With Cross-Functional Teams, Including Designers, Product Managers, And Engineers. Strong Communication Skills Are Essential For Effectively Presenting Research Findings And Collaborating On Design Solutions.
Passion For The Customer Experience: Lyft's Mission Is To Improve The Customer Experience Through Innovative Technology And Design. The Ideal Ux Researcher Should Have A Deep Passion For Understanding And Improving The User Experience, And Be Able To Apply That Passion To Their Work At Lyft.
Data Analysis
Prototyping
usability testing
ethnographic research
Competitive analysis
Journey Mapping
Cognitive Walkthroughs
Surveys
User Interviews
User testing
Persona Creation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a UX Researcher in San Francisco, CA, USA is $90,000 - $130,000 per year. Factors that can affect salary range include level of experience, type of industry, and company size. Additionally, location can also impact salary as cost of living varies in different areas.
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Lyft, Inc. is a transportation network company based in San Francisco, California and operating in 640 cities in the United States and 9 cities in Canada. It develops, markets, and operates the Lyft mobile app, offering car rides, scooters, and a bicycle-sharing system.
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